Heights at Battle Creek Apartamentos

Literally the worst place to live. The office NEVER answers the phones. They continuously add in fees, claim they legally can and then cant even explain what the fees are for/coming from. The gates are always broken. Don't have packages mailed to your apt, you will be at the post office every single day to pick up your things cause they wont accept them at the office. "Valet" trash service is a joke, you pay for it but take trash out yourself cause it just sits and sits. The dumpster area is... absolutely disgusting and they just pile trash and let it sit days on end. They do not keep the property clean, there is trash and poop all over. If i could get out of my lease without paying an arm and leg, i would. Save yourself the trouble and look elsewhere. Lee mas

I could go on and on about the horrible things wrong with this place and that have happened to us but here’s some. From adding huge fees and not taking care of them, to what they call “management”, from the disgusting trash and poop everywhere, the unsafe atmosphere between people who live there and the constant break ins of cars and things being stolen off patios, everything is broken including the front gates always, to the front office not EVER!!! ANSWERING THE PHONES!!!!! Or getting back to... you!!! or not knowing anything ever, the lack of care, compassion and urgency the property manger and office employees have for their tenants, new front office people every week who could care less to be there, and the false advertising of on site security (we always have to call the police) I could go on and on and I promise you it does not end there. I promise you this place is not worth a single penny you make or own or worth the sanity you will loose living here. I couldn’t be more happy to be gone. Lee mas

When we first moved in it was okay cause we slowly moved our stuff from our other apartment. But when we fully moved in and our first night in we started seeing things wrong with the apartment.
1. Every time we turned on the heater or when it gets warm we could smell dog pee in both the rooms. It was so bad we tried everything. I just wish they replaced the carpets before we moved in.
2. Also with turning on the heater or cooler we could smell cigarette smoke threw out the apartment.
3. DOG... POOP!!!!! I swear you have grown people walking their dogs and they don’t pick up after their dogs. And you have them other people who don’t have their dog on a leash. My small breed dog almost got attacked by a blue pit bull that was not on its leash.

With all this, I’m so ready to get out of here!!!!! Lee mas

Customer service should be top on the list to keep tenants happy as well as to keep refferals coming in. The office staff is SO rude. They never answer the phone !! So you have to go in to the office. The new girl, Jessica has no customer service skills .

Dont try to call they never answer the phone . Office staff is never on the same page . I go in to ask questions ;of course because they don’t answer the phone , and get one answer from one staff and a total different from another. You have to constantly check you monthly fees because they WILL add things on there if I didn’t look I would of just paid it . I shouldn’t have to check every month to make sure I’m not being charged addition fees just because. Walls are super thin you can hear... everyone’s move . it’s supposed to be a home not a headache. Lee mas