J3 Apartments

I have lived at J3 Apartments for several years and it's certainly gone through a lot of changes. They just recently got a new manager, Michael, who is fantastic! He is positive and helpful, and plans fun events for residents.

The apartment is well located: we often walk to restaurants for lunch/dinner and it's very near the freeways but not noisy.

Maintenance does not communicate and will just show up whenever they feel like it to do the work. Management will find anyway they can to nickel and dime you out of every cent they can. On-site laundry is expensive and way too small for the number of residents. Parking is limited to 1 vehicle per apartment, requiring households with 2 or more vehicles to park on the street or face towing. Don’t bother with this place as for the price of a 2 bedroom apartment you could easily rent out a much... larger place elsewhere. Lee mas

We rented at J3 apartments for a total of 6 months, and it was a fairly average apartment complex. Upon move-in from out of state, we weren't given a tour of our new apartment or the property. We were given a different unit than the one we had signed a lease for, but it ended up being a nicer location. Our apartment was unclean when we moved in - we found trash under the bathroom sink, and our second floor unit had recently had the carpet taken out and replaced with vinyl, leaving carpet fibers... and dirt behind. Additionally, the bedrooms and closets are very small, and we almost couldn't fit a medium sized dresser in our room with a queen sized bed.

The laundry facilities need more attention than they're currently getting - washers often overflow and leave the floor filthy, and dryers are occasionally out of order.

There were a few times water was shut off to perform emergency maintenance, and a maintenance worker entered our apartment without notice. Luckily I was home, but we know at least one other time when we weren't home a worker entered our home with no attempt to contact us.

The grounds are kept fairly clean, but yard work takes place multiple days every week, which can be disruptive and loud. Even though our apartment faced Jenkins, the road noise didn't bother us. Dog poop is everywhere though!

Parking is tight, and we've had to park on the street more than a few times, but we've always felt our vehicles were safe. There is drug use here, but unfortunately that's the normal for the area. We never felt unsafe outside at night, and never had any reason for concern.

Management is usually available in the leasing office, but it's hard to get ahold of them if you're not available from 10-5pm like most people. It took us 5 months to find an email address and phone number that didn't lead to an off-site leasing agent. When we were able to get ahold of management, they were extremely helpful and professional.

Overall, for the price, flexibility, and awesome location, we are happy with our experience, though it's hard to recommend to others. We wish 3.5/5 stars was an option. Lee mas

There are a lot of issues here and it’s clear they do not really care about their tenants here. Was going to renew but now we are moving. We have been super nice and compliant and so there is no reason for this. They raised the rent but they can’t even fix the laundry rooms properly. There is dog poop literally everywhere. They won’t respond to our emails and when they do it’s short and very rude. They have never had a problem with getting our money and we have made things easy on them with... something’s we have been dealing with at our apartment. The people running this are fake and paint a picture to get you in that isn’t real. Lee mas

I am trying to avoid retaliation and so will update this post more when I move. It has gotten really bad here and the management have been straight up rude. We wanted to stay and possibly remove, but we are so disappointed we are counting our days now to leave. The laundry situation is a complete disaster to say the least.