Sunset Crossing Townhomes

0/5 Stars

My time at Sunset Crossing has been a deeply disappointing experience. Amidst the issues of overflowing trash, rats, thin walls, and the persistent freeway noise, the lack of communication with management adds to the frustration. We've received multiple 24-hour notices of entry that claimed maintenance was going to enter our unit at some point in a 72-hour window. Even more frustratingly, they didn't even show up in the window they mentioned. The overflowing trash contributes to the... presence of homeless individuals digging through the garbage for cans and has allowed a large number of rats to make Sunset Crossing a nice home for themselves. I have not seen management do anything in the last 2 years to fix this issue. The thin walls not only contribute to the noise disturbances but also result in a higher-than-usual PGE bill, adding an unexpected financial burden to the already challenging living conditions.

The high turnover rate among employees reflects the management’s struggle to maintain a stable team. Management offered a $20 gift card to residents for positive reviews so please be cautious when reading reviews about Sunset Crossing.

Given these disappointments, I would strongly encourage those looking to move to the area to explore Emerald Place. It is very close by and provides a more satisfactory and reliable living experience. Lee mas

1. These apartments are very poorly insulated. We use nearly twice as much energy (and spend a lot more money) to keep the place cool during the summer as a “similar home” according to the PGE website.

2. As you can see from other reviews, there is only 1 dumpster for the whole property. Not only is it disgusting when people are forced to let trash bags pile up outside the dumpster, it attracts rats. Also, the cost of garbage removal goes up based on frequency of service (and the fact that they... need multiple vendors to keep up) and that extra cost is passed on to residents.

3. There has been at least four leasing office managers and maintenance people that have come and gone since we moved in over a period of two years. This high employee turnover leads to poor execution of operations on the property (maintenance request, leasing office hours/availability, etc...).

4. This has been mentioned in previous reviews as well...us residents were offered a gift card to leave a positive review of the property online. These reviews are misleading to future residents and provide an inaccurate representation of what it's like to actually live here.

5. The property is very close to Highway 26. The sound of vehicles on the highway is extremely loud. Some times of day are worse than others, but there are periods that can be unbearably loud. I will let you all do your own research about the health effects of living that close to a major interstate or highway as well.

There are so many other things I could go on about. Please do thorough research of the reviews and management company as a whole. My experience living at Sunset Crossing have ensured that I will never live at an Avenue5 property again. Lee mas

I Just renewed my lease for another year! Going on over 2 years now and love calling this place home. I also just referred my friend and she's moving in this week. Friendly staff and amazing community.

I called the office inquiring about moving in and the manager refused to tell me very basic information about the community and was rude to me when I tried to ask clarifying questions. I took them off my list immediately because I do not want to live somewhere with a hostile manager.

Well was approached yesterday that another tenant is moving out because of no maintenance guy for over 3 weeks now and still a lot of tenants have broken things that still not been fixed. Plus all of then have lefyed because of the high rent and the unsanitary of the bin area too. We should not have to live this way. AC have not been fixed fridges other things toilets . How long do we all have to live this way. It's not right. We certainly do not want to live here but like all the market... is out of control. We are looking at other options cause we can hardly afford the rent here. More tenants need to put in more complaints that how things do not ever get taken care of. We know a few who have and spoke to us that they too have had enough. Lee mas