Avana Powell Valley Apartamentos

I was a resident at this property for two years and experienced numerous issues with the property and property management team. The most shocking is that I moved out in November of 2022 and received my deposit check a few months later. The deposit check was returned due to insufficient funds. Almost six months later, I haven't received my deposit despite numerous email messages, phone calls, and in-person visits to the property.

The other issues are more mundane; they failed to respond to any... of my maintenance requests for the entirety of the time I was at the property. The management staff was terrible at proactively communicating during times of need. Example: we had a massive snowstorm that was causing the carports to collapse and damage vehicles. We had no warnings or notifications from the property management, so proactive residents went door to door to warn those using covered parking.

We had issues with vehicle break-ins. Lots of them over three or four months until they started fixing outdoor lights and patrolling the parking lots at night—no word from the management team.

Last but not least, the property has RATS. I'm assuming this was because of how the property managed the trash. They have one trash compactor, and it was either broken or overflowing. Lee mas

Management nightmare. They switch management all the time. The request to fix appliances have been ignored and took months. Prices are changing and high. They painted the parking spots and They towed my car after blocking off our paid for parking spot and having no guest parking available. Prior to this painting of the parking spots no car has been towed for the whole year.
They just do as they please and are unhelpful to the tenets.
Not to mention all the old dirty and broken pieces of the... house. A broken window took 8 months to fix. Improperly “fixing” a garbage disposal then taking months to come back.
I don’t recommend living here unless you just want to be frustrated and in debt Lee mas

Excellent place to live, with a pleasant treatment by the managers and immediate attention to any problem, it is a quiet and pleasant place for our families ??

I’ve been here for about 5 months and Powell Valley farms is great! I love the area! My only frustration is the office hours, they usually aren’t there in the mornings even though the hours state 9am but honestly really nice staff. Very quiet on my side of the apartments.

Angelica

We have live here for 3 years and it has been awesome. The staff is awesome and they always keep the property clean.