Centro Apartments

I needed to relocate for a new job and had a list of 10+ properties to tour in the area. Centro stood out so much that I decided to stop looking after 5 tours . Rebecca in the leasing office was wonderful and very helpful in explaining the property and the area and eventually ended up signing me to the same unit I toured. I've been here almost a full 2 years now, and haven't had any complaints. I've had no issues with parking and maintenance has been easy to schedule as well as prompt and... thorough with the few request I've had. The property feels nice and secluded with the trees and landscaping. Everything felt clean and well cared for in the unit and the other facilities. To me Centro feels more like a home or residence rather than an apartment unit which is the main reason I've decided to live here. Thank You Again Rebecca, Centro was the right choice. Lee mas

Place is horrible for being one of the higher priced places in the area. I’ve lived here for a month the water is shut off for hours on end for Multiple days in a row Because of outdated plumbing. The apartment is an electrical nightmare. Electric plugs will work one day and not the next. My dishwasher hasn’t worked since I’ve been here. The garbage disposal doesn’t work and the sink drains very slowly.I requested a light bulb it’s been over a month and nothing. The bathroom doors don’t latch.... It’s pretty much a 1980s apartment with a new paint job. The staff is absolutely no help. Most of the amenities like the pool and hot tub are usually closed. The staff usually sends out an email once a week threatening the complex that they are going to remove dumpsters for being over filled or shut all amenities down for over flowing trash cans. The staff seemed very confused about the rental process. The day before my move in they emailed me saying they gave me the wrong move in date resulting in me having to get a hotel until the apartment was ready. The staff does nothing to remedy any of these situations. There is usually loud parties at all hours of the night because the complex got rid of security to save a buck. Every neighbor I talk to says since the new management took over it’s been like this and won’t be staying here. I’m to the point that I’m going to move elsewhere. I would highly recommend steering clear of this place. Lee mas

Place is horrible for being one of the higher priced places in the area. I’ve lived here for a month the water is shut off for hours on end for Multiple days in a row Because of outdated plumbing. The apartment is an electrical nightmare. Electric plugs will work one day and not the next. My dishwasher hasn’t worked since I’ve been here. The garbage disposal doesn’t work and the sink drains very slowly.I requested a light bulb it’s been over a month and nothing. The bathroom doors don’t latch.... It’s pretty much a 1980s apartment with a new paint job. Place doesn’t have air conditioning.The staff is absolutely no help. Most of the amenities like the pool and hot tub are usually closed. The staff usually sends out an email once a week threatening the complex that they are going to remove dumpsters for being over filled or shut all amenities down for over flowing trash cans. The staff seemed very confused about the rental process. The day before my move in they emailed me saying they gave me the wrong move in date resulting in me having to get a hotel until the apartment was ready. The staff does nothing to remedy any of these situations. There is usually loud parties at all hours of the night because the complex got rid of security to save a buck. Every neighbor I talk to says since the new management took over it’s been like this and won’t be staying here. I’m to the point that I’m going to move elsewhere. I would highly recommend steering clear of this place. Lee mas

Centro is one of the top apartment complexes in the neighborhood and is conveniently located close to all the important stores, restaurants, hospital and the highway. Most of the buildings in the complex are located away from the main roads so road noise isn't usually an issue. The apartments are well-designed with modern elements, light fixtures and appliances. The included community amenities such as gym, pool, car wash etc. are also a great bonus. Maintenance team is available all day round... and are quick to respond and fix any issues. The place is safe and secure and gives the feeling of a community. The walls may sometimes feel thin if you're out of luck and end up with a noisy neighbor but that's just a general con of living in an apartment. The rates are quite competitive and there are a ton of flexible leasing options to suit your needs. The leasing office staff are great and always helpful. One of the coolest perks is that they let you get two of your walls painted in a color of your choosing from a list which not many apartments offer. That goes on to improve the aesthetics of your apartment by a great deal. I have been living here for almost a year and chose to move to a new apartment with better sunlight within Centro itself. Ivett from the leasing office was in charge of both my initial lease a year ago and my recent transfer. She was extremely knowledgeable and helpful in answering all my questions (which were plenty) and made sure everything went through in a smooth and seamless manner. All in all, I'd recommend this place to anyone looking for a new place to stay. Lee mas

PROS:
Amenities are updated and nice
Floorplans are spacious and open
The maintenance team is awesome
Fun Dog Park and walking trails

CONS:
where to begin...
The walls are paper thin. I hear what my upstairs neighbors are talking about on a daily basis, even when they're speaking at a normal level. That being said, when they are literally hammering and drilling stuff in their living room, and when they're dog is running up and down the hall at 2am it is VERY LOUD. The unit across from us has... a dog that barks when people walk by or open doors to units next to them. Not every unit has a neighbor with an extremely obnoxious dog, but if they do, it is very easy to hear. If you work from home this is NOT the place to live.
The office staff is very friendly but, quite frankly, they are incompetent. My roommate had moved out half way through the lease and I found someone else to take over for her. We provided all of the necessary documents and followed up with them multiple times to make sure everything was taken care. A month later when we decided to put our 30 day notice in was when they finally realized they messed up and never even processed the new application or took my old roommate off of the lease. On top of all of that, they ended up running my application - for some reason that makes absolutely no sense to me - and dinged my credit even though I wanted to LEAVE these apartments not apply for a new lease. I wish I could say that's all that's gone wrong with the leasing office but unfortunately it isn't... I'll spare you the details though.
The quality of the apartment and appliances, even in the upgraded floorplans, is very cheap. Our oven started smoking the first time we used it, the towel rack and toilet paper holder has broken too many times to count (and yes we're very gentle with it), my windows didn't even have screens on them when I moved in, the design is frustrating (for example, the dishwasher opens up in front of the sink so it is impossible to load it and rinse your dishes, the closet door won't close because the hangers hang out farther than the doorframe, etc), multiple outlets don't work, there were swarms of bees, yes BEES, getting into our house that they just kept saying would go away.

Not everyone's experience here at Centro is this bad, but I highly recommend you find somewhere else to live. This has been an a frustrating, confusing, and exhausting experience and I cannot wait to leave this place. Lee mas