5/3/25
management will leave you floundering
I’ve had ongoing issues since moving into this apartment complex. The fixes are never proactive, and communication from management is poor. I’m often left waiting for updates with little follow-up.
List of Issues:
HVAC Vendor Access:
I had to act as the point of contact for the HVAC vendor since they couldn’t reach management. On multiple occasions, I had to let them in to fix issues for other tenants. This happened over a 2-week period and shouldn’t have been my responsibility.
Resolved... Issues:
Split unit noise/no heating/cooling
Garbage disposal issues
Flickering lights/missing light fixtures
Leaking bathroom sink (resolved 3/4/25)
Weather stripping for doors (resolved 3/4/25)
Fob to building (resolved 3/4/25)
Unresolved Issues:
Internet not working (high priority, unresolved)
Key to street door not provided
Timeline of Events:
1/17/25 (Move-In):
Several issues present, including scratches on the floor, missing light fixtures, and a noisy split unit with no heat. I contacted management about getting a key.
1/18/25:
I messaged management to schedule internet installation (1/22/25, 2-5 pm).
1/20/25:
Followed up on the key and split unit maintenance. Management responded they would provide a key and address the heating issue.
1/27/25:
Followed up on move-in issues and asked about a fob. Management confirmed they would provide one and set up maintenance.
1/28/25:
Internet tech confirmed faulty wiring from the telecom room. I relayed this to management.
2/3/25:
HVAC tech arrived but couldn’t get in touch with management. I had to let him in. He identified the split unit needed a new blower. I informed management.
2/13/25:
Sent a detailed message outlining all the issues. Received a building code but no fob/key. Internet tech visit scheduled for 2/17/25.
2/17/25:
Internet tech arrived but couldn’t access the telecom room. No response from management.
2/21/25:
Technician confirmed wiring issue. Followed up with management.
2/24/25:
Another technician confirmed cables couldn’t be fixed by him. I flagged down a worker to call management. By this point, I had no internet since 2/21/25, which is an issue since I work from home.
2/25/25 - 3/5/25:
Continued to reach out for updates on the internet issue with little response from management.
Final Thoughts:
Do not move here. If you face issues, getting management to resolve them is a long and frustrating process. Be prepared for constant follow-ups and poor communication.
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