13/1/25
No
I strongly advise against moving here. Management ignores resident complaints, especially regarding noise. If you work from home, this isn't the place for you. They allow noise outside quiet hours and do little to enforce limits, even during quiet hours. Recently, noise complaints were outsourced to an ineffectual security company.
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Administrador de la propiedad en The Olivia respondió a esta revisión
Thank you for taking the time to share your feedback. We truly value our residents' concerns and always strive to respond promptly and take appropriate action depending on the nature of the complaint.
We understand that noise can be a challenge in... community living, as many factors contribute to it. While we do enforce quiet hours and address noise complaints, there are limitations to what can be controlled in a shared living environment.
Regarding the after-hours security service, their role was specifically to assist with complaints outside of office hours in which they provide us with updated reports so we can handle them directly. However, we recognize the importance of effective solutions and are continually reviewing our processes to better serve our residents.
If you'd like to discuss your concerns further, please don't hesitate to reach out directly. We’re here to help and appreciate your input.