Gateway Village Apartments

Not anywhere close to enough parking. Single dumpster which is not centrally located, so I hope the idea of taking the trash out in your car sounds appealing to you. Office staff in my experience weren't terrible, just inexperienced; turnover seems very high, I think they went through three or four different front desk people in the year and a half we lived here. The person who dealt with our move out “forgot” to schedule an in-person walkthrough, and the complex decided to charge us our whole... deposit and more for “cleaning.” You will not get your security deposit back. Lee mas

They don’t take responsibility even its their employess fault. I end up owing money coz the employee didn’t put a not when I called to the office that Im moving out within 30 days. Manager will entertain you but will not do anything about it. Management sucks. Moldy place. Stinky carpets. Broken heater. If you will request a maintenance, they will only go there to check it but will not do anything about it. They they will marked it tinthe apps that its been fixed. DONT RENT HERE..!!!!

I have had to adjust my review since living here. I have lived at this property going on 4 years now, and while I have enjoyed living here, I recently transferred apartments and have been blindsided.
To make a long story short, I was approved originally to move in years ago with $1000 deposit on top of first months rent, which is ridiculous but I managed.
I've recently transferred and was approved for a transfer at $500 deposit. OK no big deal, less than before and at least I will get my other... deposit back, right?
WRONG
Despite the apartment being spotless when I left it, they have charged me almost $900 for "cleaning" "paint/wall repair" "carpet cleaning." With the subtraction of the last months rent as well, I ended up OWING them almost $200.
Needless to say I will be pursuing legal action to get that money back as it is exorbitantly higher than industry rates for ALL charges.
MDI management has a reputation in Salem for being conniving, money grabbers, and largely neglects their properties despite constantly raising rates. Just drive by, you'll see the siding flying off the building, and it will stay on the ground for a few months. I am NOT HAPPY at all with how this is being handled. Lee mas

Don’t waste your hard earned money living in a dumb of a place. Every critical review is accurate. Way overpriced and management is a constant turn style. You will not have your needs met or even considered. Soley a money grab operation. The dumpster can’t hold the amount of tenants trash and there is constant overflow outside of the dumpster area that spreads throughout the property as the wind blows it. I have lived here one year and it’s only getting worse.

Gateway Village is not what it is stating it is. There is poor upkeep outisde of the units. (No cleaning of outside fixtures, vaccuming of carpeting or repair of chipped pain on railings). There are no security camera's. There is only one small garbage area for ALL residents, with many having to drive their garbage to site. The garbage bin is often full, and messy. There is a fine if you leave garbage out. If full, the resident must drive their garbage back to their unit, and hope for the... best the next day. The Leasing Policies are applied inconsistently. There is a large leasing staff turn over, making it impossible to connect with even one person in the office. The units are cheaply built. Each unit is like a dorm room when it comes to noise. (You can hear someone sneeze in the next unit). Maintence leaves a mess behind them when fixing anything. (One even stood on my TV stand as opposed to a ladder, causing a big dent in it). There is no designated area's for dogs to "do their business". It's like living in the middle of a dog park. I could go on, but It would take too much time. Lee mas