Sygnii Apartamentos

So far I’ve had a wonderful moving experience. Margaux and Bethany in the leasing office are extremely helpful. The complex is beautiful and so far neighbors have been nothing but kind.

Great job Your maintenance guy responded very quickly reached my apartment door and fix one of the broken light. I appreciate his work and his great attitude.

Excellent Everything has been great and exceeded expectations

Location We like the location, shopping, pharmacy etc are close by. Maintenance is promt and professional.

While the apartment itself is lovely, the management's lack of responsiveness has made my stay increasingly frustrating.
Despite numerous attempts to resolve various issues, such as problems with the windows and an ant infestation, I have had to constantly follow up with no results. Even after my first experience of this I had made a comment that I hope this was not indicative of what was to come. Alas, my efforts to address these concerns have been met with delays and vague responses. The... nonresponse from the initial management team prompted me to escalate the issue to upper management, which was surprisingly difficult to navigate. After finally determining the right person to contact, I was assured that I would be contacted by the appropriate individual on or by Thursday. I understand that everyone can get busy and that there may be more pressing matters, so I followed up the following Monday to check on the status.
My initial email was sent to them on July 29th. On August 6th, I received an email indicating that someone would ‘likely’ reach out to me on the 8th. When that never happened, I reached out once more. This time, I received an apology for the delay and was scheduled for a phone call to discuss my concerns—concerns which had already been detailed in emails and a previous phone call. Unfortunately, but not surprisingly, the call that they scheduled, never happened.
What’s especially frustrating is that this is where I live. My home is very important to me, and I expect it to be a peaceful and well-maintained space. As a renter, I feel very vulnerable, with little leverage to address these issues effectively. I can only imagine how much they might raise my rent when my lease is up, adding another layer of concern to an already stressful situation.
I want to emphasize that I am not one to leave negative reviews lightly. I prefer to address issues directly with management. However, the ongoing lack of responsiveness and follow-through has left me feeling completely disregarded as a tenant. Given the persistent issues with communication and resolution, I cannot recommend Sygnii Apartments based on my current experience. I hope this review prompts management to address these problems urgently and restore some level of confidence in their tenant services as I’ve noticed every review gets a response to contact management directly. I have done this in spades.
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