Village Square Apartamentos

Berger Management Company, who owns Village Square, care nothing for the tenants. They have fees for everything. $25 for Trash Valet (if they pick up) They did away with the trash dumpsters. You can either leave your trash in the hallway for hours (hoping the service picks it up) or hall it your vehicle to the trash compactor. The "luxury apartments" they tell you were built in the 60's. And while they made it look nice inside, they never replaced the wood, so all you hear is squeak squeak... squeak. (around a month after you move in) The total price you will pay (rent and all the fees) are not worth these apartments. You can do much better elsewhere. Lee mas

I’m honestly shocked at how many bad reviews Village Square has gotten. I’ve lived here since the summer and so far everything’s been great! They keep the grounds clean and maintained, In my section everyone is so nice and friendly with each other. Yes, there are centipedes but honestly you’re going to have them if you owned a house too! Just clean and be clutter free and you seem to see less of them! Hoping to continue to have a positive experience here moving forward! Tara Lind

I have lived here since July'18. My 1st day, my upstairs neighbor flooded me, my 2 week moving vacation turned into 2 weeks of having my bathroom have to be dried out and repaired and painted. Parking is ridiculous because mgmt doesn't enforce the amount of residents in an apartment rule. You want your mom to visit you? Pay for her uber, cause she is not finding a parking space. Amenities? Glad you asked. My first year here, they were constantly renovating the gym so it and the clubhouse were... unavailable to us. Finally, they are finished and the gym is way smaller than it was and the clubhouse is now 1 room adjacent to the office that you couldn't use during Covid and now still can’t really use for anything useful. The pool - the 1st year was great - we had lifeguards and decent hours. Covid year - no lifeguard, swim at your own risk, didn't open til July but whatever, Covid. This year, the pool? Our new pool company is Bennington - THEY ARE TERRIBLE. The pool is constantly dirty, the surrounding neighborhoods use our pool and grills like it’s some public welfare pool. They finally got a pool attendant (which did improve the neighborhood trash problem), but now we have no lifeguards for the rest of the summer. Back to swim at your own risk! Basically, if you want to live in a decent sized apartment, where you can hear everything your neighbors are doing...I am pretty sure I heard my neighbor (and his extended guest that management does nothing about…) conceiving their kid. No parking, terrible management that doesn't enforce the rules, the world's smallest gym, a "valet trash" service you are charged $25 a month for who leaves your security door open and sometimes forgets your trash – all while living close enough to a dumpster that you don't need your trash "valeted", then come on down, this is the place for you! Centipedes? I killed 5 of these nightmare bugs this week alone. And if you move into a "classic" apartment, then know your time is limited as this place is on a roll, asking people to move to “renovated” apartments so they can renovate your classic. For those thinking renovated means “wowza”…sorry to disappoint, renovated means: you get white cabinets and black appliances and the world’s cheapest granite countertops. No upgraded paint, no upgraded rugs – same old stuff as a classic but you pay $400 more a month). If you decline to move to a renovated apartment and you will be looking for a new place to live with not a lot of time to find one. Lee mas

I have been here since 2017 and had zero complaints about the apartment I was in for the first two years. In 2019 I moved to a different apartment within the same complex and since this move there has been one thing wrong after another. Our dishwasher is currently not working, we had a major flood in our bedroom from the washer and now we have a mice issue that’s been going on for two months. I have been back and forth with management about this and every time they send someone out, they just... put traps or throw poison pills down (which we could do ourselves). They tried putting glue traps down but we refused since the first time they put them down we had to hear a mouse squeaking uncontrollably for hours and we did not know where the glue trap was located. The traps they are putting down don’t seem to be working since we have spotted a mouse every single night for the past two months.

We are also paying extra a month for our two dogs and can barely use the dog park since it is constantly muddy and full of water.

Again - I never had an issue with my first apartment here and used to rave about how great it was but ever since we moved to a different apartment it’s been a constant headache. Lee mas

The staff here is horrible- takes multiple calls, messages, emails etc. to get in contact with anyone. Our bathroom ceiling was constantly falling and leaking and all they would do is Spackle over the problem until the next month. Just received our move out letter and they are charging $101 to shampoo the carpets of "pet stains" but I did not even have a pet living with me. Tried to call the office, and of course it has been two weeks and I have not heard a word back.