Pointe North Apartments

I’m here almost two years . Office snd maintenance staff couldn’t be nicer.
Any issues I needed taken care of were handled in a timely manner.

The office and maintenance staff are excellent! Beautiful surroundings. Quiet. Any problems, they are there in a heartbeat! Always have special little events for tenants which is really nice and appreciated.
I did not give 5 stars only because of cost of rent. It goes up every year, and living on a fixed income I get concerned.

Where do I begin? First, they attempted to backbill me 10 months for a “pet fee”, which they had known I had a dog all the while. Then they tried to charge me the pet deposit blaming their computer system for the oversight. Luckily their supervisor stepped in and made a more reasonable handling of their error. Then when it came to the walk thru upon leaving, the inept office of two failed to show. Their computer didn’t schedule it properly. Then in the end they did the walk thru without me being... able to be present and assessed an obnoxious amount for supposed cleaning and replacement of god knows what. So adios to my security deposit no doubt. They are not worth your trust or high monthly rent. As for the apartment itself, it’s a place to sleep and shower - nothing special. Lee mas

My Parents thrived for my Mom's last 19 years at this excellent property on Harriet Lane. Well maintained and ideally located near doctors, groceries and other services, it is a perfect retirement location, especially the ground floor units. Scarcely a fleck of snow would fall before the walkways were cleared and salted.

I took over their affairs for the last 3 years, and personally dealt with the rental office on their behalf. Our family enjoyed visiting them frequently and keeping them... healthy and in place during the pandemic, with my Mom, after surviving COVID, passing in the apartment with us just one month shy of her 98th birthday. We needed to move my Dad after this and the transition was very easy.

Kristen, Debbie and Steve were so sympathetic in this process, and they always were responsive and a pleasure to deal with. Maintenance and safety were never a worry, and even the lease formalities were efficiently and easily done.

These are great people. Lee mas

Apartments are reasonably priced per square footage. They are well-maintained inside and out. Their staff are top-notch both in the sales office and maintenance team. The amenities are tremendous...too numerous to name them all. Beautiful views; park within walking distance; pet friendly. This complex is definitely 5 stars.