Reserve at Southpointe Apartment Homes

I have been having issues with required updates at these apartments resulting in multiple maintenance requests. The recent required updates by management resulted in issues or damages. I understand its not the company's fault when these errors are made and accidents happen... however, when its ignored and there is risk for more damage it is alarming. I called promptly to communicate the issues and hoped they would fix them to minimize the effects of the issues/damages. However, my requests for... maintenance to correct the fire hazard and potential water damage have gone ignored for two weeks with no record of me calling. I just came home today and the new stove update resulted in more damage.

I am nervous that we will become financially responsible for the multiple damages and issues, since they go unattended to or recorded. I have tried to call the staff so there would be a record of damage and get it fixed but its been over two weeks. I walked in today, after a new update to the oven, and had to report more damage to the floors. I get there are partnered vendors and staff member present during these updates but this is ridiculous. Another apartment leasers in a different building let me know they also have had the same issues.

Be careful.
Lee mas

It's an absurd that the gym still closed when in a lot of other places gym is already open. That places is a Mess, there's mail all over the place in the gym, the pool only opens after 10 AM. And you cannot invite a single friend to go there. We cannot receive any visits in the lobby area. When we moved in we had free parking for everyone which is very limited and now they're starting to take parking spaces out so people have to pay for it. It doesn't feel like it is well run. The lawn is not... well taken care it is brown and it's missing spots. outside it is a little bit dirty and also some of the residents do not respect speed limit in there. Unfortunately I'm stuck in there to the end of my lease, but the place is not well worth it. Up to this date I can still fight dog hairs out of that apartment and I've been there over 6 months. I also clean that house almost every single day. Lee mas

I have been living here for a little over 2 years now... location and amenities are great... staff is awesome and quick to help with any issues that may come up... maintenance is friendly and takes care of any issues promptly... Jen, the property manager has been very helpful and is great at keeping this a great place to live!!!

DO NOT MOVE HERE, the people are the wosrt people you will ever meet, I HATE THIS PLACE SO MUCH

I moved into the Reserve at Southpointe two weeks ago and I can't say enough good things! Dana was awesome getting me into the perfect apartment. Any and all inquiries were answered super fast. The apartment itself is beautiful and spacious with stainless steel appliances and high ceilings. Extremely pet friendly, they even have an off leash run for large and small dogs! I have great access to shopping and route 79! I'm extremely pleased that I made this move!