13/12/24
Terrible experience
Lost a bag of items. The items were discarded and I have yet to be provided a reason why. The staff has been rather rude and dismissive of the genuine concern I had about the procedures taken to return lost items. Can you really call yourself a "luxury apartment" if you just throw away tenants belongings they accidentally leave behind? The staff does not have your back and they do not care about your feelings or concerns. They have 0 interest in being better. I'll let you decide if you want to... live in this environment or not.
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