25/3/24
Won't get security deposit back
They will find a way to keep your security deposit. Lived in this apartment 3 years and lost over $800 of my security deposit for them to replace the carpet. Asked for pictures and explanation of what they considered damages. Received black and white photographs that did not show damage. Asked again for an explanation of what was wrong and received none. Only told "charges remain". Asked for name of regional manager to review with them as well and did not receive a response. Office management... lacks respect, professionalism and basic communication.
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