Westgate Group Apartamentos

We have lived at westgate for over 3 years, during our time there it was okay, but moving out is horrible.. they are charging us 2000 after we signed a ONE month lease and stated we are moving out in October. I have been fighting with them for days. They are so money hungry and they are the absolute worst complex I’ve ever dealt with..we always paid rent on time we always did right and there are people there who were always late with rent and who didn’t pay but never got evicted, crazy. I had a... couple people recently ask if it’s a good place to move and if they should and I told them absolutely not. I told them the situation and they were appalled. Save yourself and DO NOT EVER live here or you’ll be paying thousands, from double security deposits to paying thousands just to move out. Absolutely insane.. I’m not one to write reviews but wow. Westgate took the cake. Lee mas

This is the worst place I have ever rented from. Constant disregard for resident safety, removal of amenities while rent is increased, incredibly outdated on the insides. Rent varies by HUNDREDS of dollars between residents leasing identical units. We have had a 3+ day span with no water with no notice or communication from the office, constantly brown puts in the complex, and have now been left with a dangerously ice, snow, and slush cover lot for four day. Money hungry and recklessly negligent... . Avoid at all cost. Lee mas

My husband and I needed a place to stay while he attended school part time. We lived in Spring Meadow for 10 months. There are multiple things that were red flags when we moved in.
First of all we didn’t get to see any apartments before moving in since we moved from NC. The day we moved in I thought the entire apartment smelled horrible of animal urine but we were already moving in so there was nothing we could do about it then. I also thought the carpets were disgusting and old. I NEVER walked... on the carpet without socks or some type of item on my feet in the entire time we lived there. We just got our move out info and we are getting none of our deposit back because there are “urine stains” all over and they have to replace all of the carpet!!!!
The company that mows and does various other yard work is very lazy. They threw a stone front their mower into my friends car and “nothing can be done about it because you can’t prove it”. They also covered our door and front entrance with grass every single time they mowed.
The walls/ceilings in the master bedroom had a leak in the spring that I brought to their attention with a service request. Someone came to look at it and “fixed it” by repainting the small 3 foot section that the water had made damage. About 2 weeks later the water was running down the wall and you could see it and hear it! So I sent pictures in and the response I got was that “they will be replacing the roof sometime soon so they can’t do the inside before the outside”.
Needless to say…I had a horrible experience and I wanted to share before someone else does! Lee mas

Everything was fine while living there, but when it came to moving out, it was terrible. They admitting to being at fault for why my move out notice was too soon but charged me an insufficient notice fee anyway, even though I was told I wouldn’t be charged. They also then kept changing their story as to what the fee was about. In addition, got charged for turning in my keys one day early even though I explained that I’m a first responder that works 24 hour shifts and it would be physically... impossible for my to turn in or leave my keys at the apartment on that specific day. I’m pretty understanding, but all of this is shady and it’s crappy to be punished for trying to do what I thought was the right thing and for having to work the day my lease was up. Despicable. Lee mas

Maintenance only puts a bandaid on problems. Doesn't fix them. Told issues are design flaws and nothing to be done. Laundry room requires app (despite claims it will take a credit card) and app requires location and access to photos, notes & data or will not work. Literally junk cars in the parking lot. Trash & litter on the ground for weeks.
Closed the pool years ago but rent keeps going up. Can't wait for my lease to expire. Only stayed this year bc covid.