2/3/16
Unresponsive Management
I liked Wellington Woods when I first moved in. The apartment was a decent space, and the leasing office staff were responsive and nice.
However, I started having difficulties with a neighbor who started keeping track of my schedule and my whereabouts. She has, on multiple occasions, told me how she knew I was or wasn't home and whether I was home "late" in addition to other erratic behavior.
When I expressed concern for my safety to the leasing office, they told me in person that if anything... else happened, they would move me to another apartment. Despite repeated requests by phone, in person and by email, they never confirmed this in writing.
Now that this type of behavior has continued and I have requested to be moved or break my lease, they have become completely unresponsive. I have sent an email nearly every day for a week and a half and they have all gone unanswered.
Additionally, the weight of the toddler in the apartment above mine was enough to cause a ceiling light fixture to come crashing down one day when he was running around. The office did respond by fixing the light, but did not address my subsequent concern over the integrity of the building.
It is unfortunate that an apartment that could be a nice place to live is managed by people who clearly do not care about the comfort or safety of their paying tenants.
Reseña de Apartments.com
59 personas encontraron esto útil