Bright Oaks Apartamentos

During our time here, we lived with a cockroach infestation that the landlord took over a year to properly address. We would find 1-2 roaches a month and the landlord would just bait our apartment whenever we brought it up. We were told multiple times that they were coming up from the sewer and there was nothing else that could be done. Finally, we requested that they bring in an exterminator, and after the exterminator treated the apartments around us, the problem went away. For background... info, neither of us had ever seen a roach in our lives before living here.

We also found black mold in the HVAC room. While living here, I started having asthma attacks (which I didn’t experience previously) and had to start using a daily inhaler. We found the mold by accident (since the utility room is usually locked to us) and their maintenance staff told us that there was no way that we were breathing it in. My fiancé is an HVAC specialist at a homebuilding company. He showed pictures of the mold to his team and they all said that we were very likely breathing in the mold in the apartment. Since moving out, I no longer need an inhaler nor do I have wheezing/coughing fits.

The floors/ceiling between apartments seem to be very thin. Our upstairs neighbors had two small children who were up at 7AM stomping and screaming almost every day. This would continue until midnight and we would regularly get woken up by them at night. They were so loud our ceiling would shake from stomping. We complained to the landlord and to the neighbors themselves, but the noise didn’t stop. Lee mas

I lived there for a few months in the townhouses until we had to break the lease to move in which case they nickel and dime you and throw every fee possible at you. Anytime you ask to speak to a manager they become very unhelpful stating you can email the front desk and they will send it on (I do not for a moment believe they actually forwarded my email. I would NEVER live there or at any AR building company again just because the amount we got charged in the beginning and throughout the process... . Lee mas

I’m a current resident and I surely cannot WAIT for my lease to be up. This place STINKS. literally and figuratively. The front desk staff are not helpful whatsoever and it’s like talking to a wall when trying to communicate with them. The hallways always smell like garbage, you can hear EVERYTHING through the walls — they also love to salt/plow the sidewalks on an ATV at 3:00 in the morning so if you’re lucky enough to have an apartment facing the parking lot, you’ll likely be woken up to that... lovely sound! The price for rent is ridiculous for the amount of space you’re given. You’re better off to rent a house probably for less than what you would pay here for a 1 bedroom apartment smh. they are built incredibly cheap. definitely would not recommend Lee mas

Lived here for a year....broke my 18 month lease because i couldn't take it anymore...Super thin walls/floors/ceilings...you literally hear EVERYTHING the person above you is doing...and you smell EVERYTHING the people on your floor are doing....and also it seemed like something was always under construction....which added even more noise, and the equipment took up quite a lot of the parking lot. If you work any kind of alternative schedule/shift work, trust me, this is not the place for you.

As we have gone through several managers, the current one is by far the worst. Never understanding of any issues that residents may have and definitely not friendly as a person. She won’t even say hello to residents when walking by (unless she is touring people), but she doesn’t even know who lives in the buildings which also allows anyone come and use the pool.