Hawthorne Communities Apartamentos

I need to break my lease. We rented in the Pittsburgh area for medical reasons, but have a home in another state. My husband passed away and the office staff would not work with me at all on breaking the lease. The assistant manager showed no compassion at all and didn’t even try to help me. I would not recommend leasing with a company that clearly puts profits above all else.

I’ve never had a maintenance issue that’s about the only good thing I can say but the ancillary fee is way overpriced for what you get. Also, they will do everything possible to make you take renters insurance from their third party and literally anything you get in writing means nothing. Nobody at the leasing office has any authority to help you and absolutely will not let you talk to the people with the authority to help. If anything I feel sorry because it has to be a miserable place to work... because I have been told that AR Building will fire leasing agents if they attempt to help too much. There are other places to rent that will treat you with more respect than this company. Lee mas

Lived there for two years and I'm so glad to be away from it. There are so many problems with this place that I don't think I can name them all. Walls are paper-thin, you're charged for the most random things ($33 fee to pay them through their portal), management tells you one thing and does another, multiple power outages every month, overpriced community washing machines, the quality of maintenance depends on who you get that day and what their attitude is prior to seeing you, and constant... threats from management to charge an entire building for one person's mishaps. Please look elsewhere. It'll save you so much stress and save you money you didn't think you owed them. Lee mas

Even the cheapest apartment listed here is not the price they tell you when you go to view it. A lot of hidden fees, and definitely not as listed price wise.

I love my new home! It is spacious and in good condition. They put in all new carpet, a new AC, and stove before we moved in! It's a beautiful well kept community. The office staff has been amazing! They promptly answered my millions of questions and were so patient and helpful. They sent maintenance right away to help us hook up the washer and dryer. Brandon was the agent I spoke to the most. He was beyond friendly and helpful and really seems to care about people and loves his job. I hope to... stay here for years to come! Lee mas