Andorra Point Apartamentos

I called about two weeks ago to inquiry about a 2B 1B, and never got a call back. This is super unprofessional , I am no longer interested in this complex since they can’t even give a call back, I don’t even want to find out what it would be like dealing with a problem after moving in. If you are looking for a place and want a quick call back, look somewhere else.

I applied at the end of April 2022 for a 2 bedroom. Unfortunately, I was not approved. At the time of the application they took a deposit and stated it would be refunded within two (2) weeks if I was not approved. Well it is June 16, 2022 and I am still waiting for my refund. I have contacted them via phone and emails - with very little replies. They stated they mailed the check - I never received it - so they would have to stop payment and reissue. This was at the end of May 2022. I am... still waiting. Be very careful if you intend on applying and get denied - you may have to chase them for your refund. Lee mas

I have contacted the office twice now via phone and email trying to set up a tour with no response. A neighboring apartment complex got back to me immediately. If they can’t even answer me to schedule a tour, I can only imagine how horrible they are to their residents.

Moved in beginning of May into a newly renovated apartment. Worked with a leasing agent who was very nice and then she ended leaving right after we moved in. There was a maintenance guy who was new, and he was very nice and attentive to maintenance requests. Then he leaves due to being completely overworked.

Then, our pending maintenance requests which were two months old by that point, were not being attended to so we had to do the work ourselves for one. Then with the other, it was like... pulling teeth just to get a key copy made.

Bottom line, it is incredibly difficult to get ahold of any of them in the leasing office or the operations guy, Scott. Then when you do get ahold of them, they make you feel crazy for trying to get simple maintenance requests done. And they have many excuses for lack of communication - there are no sorries, no 'this won't happen again'. You get excited from the bare minimum, when in fact it should not be put up with. Do better. Lee mas

Been living new for over a year now, everything was easy and smooth to get in, love the new management and updates they have done to the property, definitely worth the money! Switching to a updated apartment because they are so nice and up to date!!! Never have had an issue here! I would recommend living here!