Northbrook Apartments

I’ve had such a bad experience with this place and I wish I read the reviews first before giving them my $300 that don’t want to give back to me !! I’ve been going back and forth with them for months !!

This place has given me so many problems, have been here for over a year and have been waiting for them to fix issues that have been here since day one. Mice, bugs, ants, I even had wasps in my apartment last summer. The leasing office is rude and rarely answers you or just gives you vague answers. Maintenance only comes out to fix things halfway just for them to need to come back a week later. save your money and find another apartment.

Management is extremely UNPROFESSIONAL!! Will let people enter your apartment without any notice at any time of day !! Maintenance is horrible!!! The emergency maintenance is a LIE! Will tell you they are coming for months straight and NEVER SHOW UP !! RAT INFESTED!! Trash all around property!! Air dont work heat dont work . They took a year to fix my washer and dryer , 3 months to come LOOK at my stove ! 2 months to fix a leak from an upstairs apartment!! I still have damage from this leak... TODAY !! Lee mas

I met all the qualifications to get the 1bedroom apt. To get there to be told they gave it away. The next thing i bid on another one put down 300 then get another phone call that the person is staying. When then reinsurer me they were moving. I ask for my money back since they can not honor the agreement. Now they want to keep my deposit money. He we go small claim court . Do not give them any money unless apartment is empty. They will lie and want answers your phone calls
Date 1-14-2023

Maintenance sucks ! Rents waaayyy too high for what you actually get! Ants, roaches, dirty hallways never cleaned, outside door locks that never work. That’s just the main stuff! Not worth it!