19/2/25
This place is a complete ripoff—stay far away!
I strongly advise against renting from Rittenhouse Hill Apartments due to their dishonest and predatory move-out practices. After living in the apartment for two years, I was hit with unfair charges totaling $815, despite thoroughly documenting the unit’s poor condition when I moved in.
I provided my Move-In Inspection Sheet, which clearly recorded pre-existing damage, yet management completely ignored this and falsely claimed the damage occurred during my tenancy.
When I tried to dispute the... charges, management was dismissive, refusing to acknowledge my documentation and instead insisting their charges were justified. Worse, I later found out from the new tenant that the so-called “necessary replacements” never even happened! That means they’re flat-out stealing money from tenants by charging for fake replacement.
If you’re considering moving here, be prepared to fight for your security deposit and deal with a management team that lacks integrity. I will be escalating this matter to the Fair Housing Commission to investigate their unethical business practices. Rent elsewhere if you value honesty and fair treatment.
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Administrador de la propiedad en Rittenhouse Hill respondió a esta revisión
We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.
Our deposit procedures are very strenuous and if you are requesting any disputes we would like the... opportunity to find out how we can better assist you or revisit your claim. If you are willing, please contact us (215) 839-1046.
Thanks,
Timothy Stewart
Assistant General Manager