Highland House Tower by Albion

Infrastructure and management are awful. We lost thousands in personal property damages living here due to leaking garages and basements and intermittent loss of power and water. No hot water or heat in the middle of winter. And management is completely incompetent. People are moving out in droves. Don’t fall victim to this “luxury living” building

Once you sign the lease you’ll never hear from the property manager again. The building constantly loses water and power and the property manager is nowhere to be seen or heard from in these times.

I suggest avoiding Highland House Together at all costs.

Never ever live here!! NEVER!!!!! THE UNITS HAVE MOUSE!!!
The management sucks big time! When a maintenance request is submitted it takes them weeks to respond. As I’m typing this review it’s been a month since I told the management that I’VE SEEN A MOUSE in my apartment and asked them to do something about it!! What did they do you ask? Good question, NOTHING!!!!!
Oh by the way, I SAW THE MOUSE AGAIN tonight and I’m super frustrated about everything related to this apartment and its... management!!! DO YOURSELF A FAVOR AND DO NIGHT SIGN A LEASE WITH THESE GUYS!!!! Lee mas

This building looks nice and the apartments are large and roomy. However, the apartment building does not function well. I've had several days of cold water. The heating and cooling at times are not sufficient to keep the apartment rooms warm and at times the garbage piles up in the back and it's unsanitary. The only other good thing about this building is the other residents who are generally nice, but also fed up with the buildings. Buildings poor maintenance.

Proceed with caution, this place looks to be beautiful from the outside but once you peel back the layers, you see its true colors. The management of this building is AWFUL, they are unresponsive and rude. This place is marketed as a "Luxury apartment" however there are NO luxury features. NO garbage disposal, NO assigned parking, NO trash shoots, NO building security, NO ice maker, NO ability to climate control your apartment, etc. My wife and I have been living in the building since June... and we have maintenance requests that are STILL not addressed, one of which is to replace a window in our master bedroom that has a full blown CRACK going all the way across the window! Our apartment does not have heat, apparently the heat has to be "flipped on" and its been scheduled to be "flipped on" for weeks, yet our apartment temperature is down to 65 degrees in our apartment and management continues to dodge the issue. Also, DO NOT pay to park here - they try to charge you $70/car for parking in the outside lot however there are no assigned spots and guests/contract worker constantly park in our lot leaving those of us paying for spots to often have to park on the street! Again, management does not address this nor is flexible with ways to accommodate. Leaks in the lobby, floods in the basement, trash overflowing from the dumpsters and elevators not working all over the common areas are a frequent occurrence. For the money you pay to live here, you would expect MUCH more and this place falls flat. Outside of being in a great area, this place has not much going for it. Lee mas