23/4/22
Untrustworthy
We spent two years here and the apartment was spotless, there is a 10 page move out cleaning manual. We got charged for not cleaning good enough, we got charged for paint even though they told us they paint an apartment for free when a tenet moves out. I was charged more then all my neighbors, price goes up a 100$ every year.
Reseña de Apartments.com
Administrador de la propiedad en Shannon Mills respondió a esta revisión
We are sorry, and a little surprised, to hear that you were not happy at Shannon Mills, as this is not the norm here. And certainly wish you well in your new home!
A move out manual is provided so that expectations are clear and to provide the... opportunity to clean before a professional is hired. Painting is charged if the walls are not retuned to smooth prior to returning the keys.
Rates are dependent on several things, what was the rate at moved in, how many times has the lease been renewed, and what are the current market rates? Unfortunately, rents do increase each year, as all costs to operate increase as well. However, we have found that our rates are competitive with the area and what Shannon Mills offers.