16/2/21
Not Worth It
Beautiful property. Apartments are loud, I could hear everything my upstairs neighbor was doing. When he walked it was excessively loud. I even asked about the noise from neighboring apartments when I viewed the apartment and I was told they were very quiet. My fridge broke 3 times in a one year lease. Spoiling my food two of the times. Fortunately I was almost fully moved out the 3rd time. Dryer never worked since I moved in. I was told to decrease the size of my laundry load, but even when I... dried two towels at a time they were still damp after two cycles.
Also during the pandemic they continued to charge $125 amenity fee monthly for amenities that were no longer available.
I just got my security deposit back $250 dollars less, I was told I never paid the initial pet deposit which I know isn’t true. They attempted to charge me $300 for finding my dog’s droppings one time in my lease in December but they let the clean up bags sit empty for weeks with overflowing garbages. I called them out on it so I’m sure this is their petty attempt at getting their money.
I would not recommend spending the money they are asking for this complex.
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Administrador de la propiedad en Welcome to Ascent 430 respondió a esta revisión
Hello. We'd like to take a moment and thank you for sharing your concerns with our team here at Ascent 430, as we value any feedback that allows us to enhance the quality of the experiences we provide to our valued residents. We'd like to apologize... for any inconvenience that you may have encountered during your stay. We'd also like to clarify that the amenity fee referenced in your review covers the cost of internet and cable throughout the community, in addition to valet trash, Zego smart locks and thermostats, and package lockers, all of which remained accessible to our residents. If you have any questions or would like a more detailed explanation of your move-out charges, please know that our community Property Manager, Angela S., would love the opportunity to speak with you and provide clarity wherever possible. Please don't hesitate to give us a call at (724) 719-2633 or email Angela directly at ascpropmgr@villagegreen.com. Sincerely, Ascent 430 Management