2/7/20
Maintenance is Top-Tier
I’ve been renting at Wyndon Apartments for five years. As of this date, the factual info on Apartments.com gives a fair picture of this classic garden apartment complex.
Features and amenities are relatively easy to compare, but one thing that’s hard for an apartment seeker to assess is the quality of upkeep.
Although they predate today’s insulation standards, the Wyndon buildings are solidly constructed, and they’ve withstood the test of time. But just as in any type of housing, problems... needing expert attention now and then arise.
Happily for residents, Marks & Co.’s handling of phoned-in maintenance requests is exceptionally good. An on-site superintendent is the first responder for true emergencies. A non-emergency request often leads to a visit from either the superintendent or a skilled trade professional the very next day.
The trade professionals have deep experience with the fixtures, appliances, and construction of the apartments. They also have access to an inventory of supplies and replacement items sufficient to handle most situations. What’s more, they take great pride in their work.
The result: most problems are resolved in a single visit, with scarcely a trace that anyone’s been in your apartment. Upkeep of living quarters is a part of life. But at the Wyndon you can rest easy knowing that the maintenance team will do their best to fix what’s wrong ASAP, allowing you to engage in your daily activities with minimal interruption.
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