HarborOne Apartments

I moved in April 15th, 2022 and the first day the roaches here and there. Come night time they were everywhere. Dishwasher didn’t work, bedroom smell liked urine, mold in vents and more. All problems I experienced DAY 1

Have been here just under a year and they’re raising my rent by almost $400. Way overpriced for what it is. The grounds are filthy and littered with trash and dog poop. The dumpster breaks frequently and garbage gets piled up for days. There was a roach problem the first day I moved in and they wouldn’t send pest control. Maintenance never shows up, I’ve only had one working toilet and no bedroom door knob. All of the amenities are locked up in the afternoons when the office closes, making them... effectively useless if you work a typical job. The amenities are often broken anyway. There are cigarette butts in the walkways and many of the outside lights have been broken for months.
The apartments themselves are nothing special—small rooms, no counter space in the bathrooms or kitchen, crappy, splattered paint jobs and threadbare, stained carpets. The bath tubs are stained all over and have cracks, and all the fixtures are bare-bones builder-grade crap. The walls are thin, I can hear my neighbor snoring at night.
The parking spaces are limited in areas and unassigned, and spaced too close together. The bumpers on my new car have been heavily damaged by neighbors slamming into them while trying to back out. No security cameras and no way of knowing who was responsible.
I only chose this place because it was close to work and affordable. Without the affordability, I’m getting out. Lee mas

We got told a quote before we decided to choose this apartment and then when we decided this one was the one our price went up 300 dollars. But we were like oh well we need a place so we went with it and when we moved in there was restrictions on the amenities so we couldn't use them because they were closed or were only open during office hours of 9-3 during the summer. We get all important things like (alligator in the pond, you have this much in your account) shoved into our door as papers... and not emailed so anyone could read the papers if they wanted. When we renewed out lease it was a paper shoved in the door and the price went up almost 300 a month and we have no clue why. 0ackages are delivered to your apartment and several have been delivered delivered the wrong apartment and and just keep your items and you can't ask for a refund because they say it was signed for.. And then now we have a fire Hazzard stove and our dryer doesn't dry and multiple other issues we have reported to maintenance and they haven't even bothered to show up and fix anything. We only have one month left and we are not renewing. Lee mas

Me and my husband are looking to move out of state for his job in the military and I got helpful and friendly service from Catherine. Service has been 5 star!

We moved in here a few months ago after PCSing from NAS Pensacola. Our move was not an easy one! Our first place fell through and we needed to find a new place quickly... Randy and the staff here were our biggest help! They gave us a tour and showed us the available units right away, and answered any and all of our questions. We were able to sign a lease and move in the very next day! The apartments here are in a beautiful quiet location and are absolutely ideal for families! We love our... apartment and have not had a single issue. However the maintenance staff here is awesome and would take care of any problems you had right away! Definitely recommend this place for anyone looking for a great apartment! Lee mas