The Palms Apartments

Starting with the positives: it's extremely central, everything you'd want to do in Charleston is 10-15 mins away. Office staff are friendly and maintenance requests get handled in a timely manner. On to the negatives. The rent sounds cheap, but the utilities do you in. Never expected to see a $250 electric bill in one month just to keep the apartment below 80 - it's so badly insulated. No matter how clean you are, most residents leave their places trashed, so roaches are always around. The... walls are thin, you can hear what your neighbor is doing downstairs, and the floors and ceilings creak like a 200 year old house. After the huge fire in February, which I learned is not their first, one of my friends whose building burned down said the renter's insurance policy offered by the complex left him with nothing. It's livable for my broke college phase of life, but it's not wonderful. If you care enough to be reading the reviews, you should look elsewhere. Lee mas

I moved out of here at the end of last year due to increasing rent prices with absolutely no attempts to make the place nicer. So glad I did because then a bunch of the buildings burnt down showing that it was not only a bad place to live it's also unsafe and they don't have any firewalls or safety installations to stop 7 buildings from burning to the ground. I know that my building had 1 extinguisher upstairs and it is in the hall to share with the other units. UNSAFE, OUTDATED, OVERPRICED. RUN... AS FAR AS YOU CAN Lee mas

Please save yourself the trouble and frustration! I’ll start with the worst part, there was a huge fire which was NOT accidental, that burned much of the complex to the literal ground. This was horrible for the residents that lost everything, however following this there was zero feeling of safety living here. I explained this to management and requested to leave my apartment one month early and explained that I was prepared to pay a prorated amount to cover this. They were not hearing that.... Would not accommodate this request although the complex was extremely unsafe. I have a puppy, and did not feel comfortable leaving him there alone. They are less than understanding and professional. I have been a model resident up to this point, I’ll add; never paid rent late and never had any complaints. To top it off, this apartment complex is one of the worst I’ve been in. Upon moving in, there were stains in the carpet, holes in the walls were horribly patched from the previous resident. The walls are BEYOND thin, you’ll hear everything your neighbors are doing, and I mean everything. Very small washer and dryer, everything is dated, and absolutely smells awful due to the amount of residents that smoke marijuana. Honestly, look anywhere else but here to live. Lee mas

This place is awful. Our apartment was infested and management did nothing. When we moved out for health and safety reasons, they charged us to break our lease and made sure we couldn’t rent anywhere else until we paid them off. Don’t live here unless you’re desperate, and even then, I’d advise you to reconsider.

We had to move to MI to help my parents, which broke our lease. We had to pay an $1800 penalty. While our rent could be paid online, these fees had to be paid by way of cashier's check. One of my payments was lost in the mail. Next they switched to payments by wire transfer, forcing me to go into a store and pay a fee. NEXT they changed it to a CASH ONLY payment option for my final payment. Literally made it harder to pay while threatening to send to collections. What a joke.