21 Oaks Apartamentos

Absolutely the worst. Oven, microwave, fridge, stove, and kitchen light was all broken. Washer and dryer are 24 years old. Corporate actually doesn’t care for shit. Roach issue, incompetent staff, I could go on forever, shut. this. place. down.

my roomates and I stayed in a 4bd and had the worst experiences! Your car will be hit by other students in the parking lot: A LOT . Your neighbors do not mind their business and will be in yours everyday. Maintenance Fixtures are handled late ! Extra unknown fees will be added to your rent , and utilities that you did not agree upon during the lease signing. Sometimes property management will forget to do they’re job properly and combine two months worth of your rent together unexpectedly and... will expect you to pay it in full ( no negotiations). Highly recommend that you look at other affordable student apartments as they do not care about the students only the property value and payments only . Lee mas

I have been a resident for 3+ years at 21 Oaks and management has gotten worse year after year. I was recently notified that the furniture in my personal bed space will be replaced and that all of my belongings need to be removed from the bed, dresser, desk, and nightstand. I spoke to a resident staff and requested to opt-out of the furniture upgrade. She said that wouldn't be a problem and she would notify the appropriate individuals. Shortly after, I was called by a manager and told that I... would not be able to opt-out of the furniture upgrade. I need to remove my items from the furniture and store them in my small walk-in closet or bathroom. Meanwhile, this upgrade is their top priority to ensure new residents are blind to the real issues, pest, poor lawn maintenance, untimely communication, and unorganized staff and programs. If you are thinking of living at 21 Oaks, I am sure there are much better options. If you are an incoming resident for the Fall 2022 year, I hope they are able to fix the foundational issues prior to your arrival versus polishing dirt to appease the eye. Lee mas

Almost anything that could be wrong with this place is. When we moved in it was evident that no one had cleaned it, it looked like no one had cleaned it for years. My bathtub was disgusting and had stains that will not come out. Additionally there are many roaches. There is a lot of stuff in the apartments that need replacing but it is very clear that management are not willing to replace old or broken appliances. AC does not work well. The apartments look no where near the same as the model... apartment shown. The blinds had so much mold on them and anytime you tell them something they say they will fix things and nothing gets done. If I could give zero stars I would. Lee mas

If I could give it 0 stars I would. This apartment was terrible. There were always bugs, you had to request to have the apartment sprayed. When we moved in the apartment was not clean what so ever there was a beer bottle in the sink the dust was all over the furniture from redoing the walls. Our furniture looked like a lion attacked it. We were charged for the apartment not being completely cleaned and on the charges it stated that if your apartment was not clean on move in this is not an excuse... . Basically stating they know they have unclean apartments and they still allow you to move in. The staff is a bunch of college students, it is not run by adults and you can tell. Our air broke in the middle of year and they never fixed it. They closed the vent in our living room “to redirect air flow”. There were obviously many other issues but not to exaggerate we would be here all day. Lee mas