Acasa Vista Towers Apartamentos

Lots of Cockroaches, but my biggest complaint is easily the staff. They are terrible. It seems every time I need to ask a question they are nowhere to be found. And i mean every time. I waited for an hour today during the business hours to discuss random charges and had to eventually leave because no one ever showed up. They also cut their phones off so they cannot be contacted. Genuinely the most unhelpful and sketchiest apartment i have ever lived at.

I’m not the type of person to get frustrated and leave a 1-star review. However I firmly believe that this is the only way to get the attention of this complex. This is a last resort.

Mine and my wife’s apartment has been completely without air conditioning for nearly 3 days. This week, the average temperature has been near 100 degrees. Our apartment has remained at a consistent 85 degrees. I have placed NUMEROUS work orders in with no response. I have spoken with a member of the office staff... twice (the two times of the probably 30 phone call attempts that they pick up) and have been told that someone will be on it. No one has been on it. No one has even reached out. We were told we would be getting a temporary unit. That hasn’t happened. We have had to stay with friends; it’s simply not safe to live in our apartment at the moment.

Overall, I have had a decent experience here. But it never fails, even when they say that it’s different: no matter how many management companies they hire, this community will NEVER be run to the level that its residents deserve.

If you’re looking for a deal in Downtown Columbia, I highly recommend it. If you’re looking for a staff that even remotely cares about the wellbeing of its residents, stay away. I implore you. We have not signed our lease renewal; at this rate, I am likely not going to. Lee mas

All staff have been friendly and helpful (when you can reach them), but there is a severe roach problem. Roaches are all over the hallways and in multiple towers. They say they sent an exterminator multiple times but there has been no improvement. More action is needed.

just got here and i can’t wait to move, when my lease is up i’m running outta here . false advertising . trash, poop, not gated (gate always open) so much more!

Acasa charged us a late fee even though they didn’t even have their portal for paying rent set up. The trash chute is blocked all the way up to the 6th floor. Dead cockroaches on the floor when I moved in and in the hallways. The elevators are constantly broken.