Killian Lakes Apartments and Townhomes

Don’t move here. The apartments aren’t spacious. Thin walls and neighbors are loud and staff won’t do anything about it. The staff communication is horrible. Don’t let them fool ya with the niceness bc once you sign that lease it’s over. Wait to you have a serious problem and trying to get assistance . They don’t return emails, they don’t document everything , they act like they understand and care but really they don’t bc when you try to contact them to do follow ups all of a sudden they can’t... return emails. This use to be a nice neighborhood but now it’s trashy with trash pouring over at the dump, people smoking weed and ppl not cleaning up after their pets. Maintenance takes forever to get things fixed (but they do have a nice maintenance guy who does his part when he can). The garbage disposal is trash and my washer and dryer are old and the washer is starting to fill up with water in it on its own so I have to keep doing a drain and spin cycle. Their apartments appliances are outdated and need a serious upgrade. I pray I can make it to when my lease come up if not I have my paperwork and ducks in a row. I’ve been through the process before. I’m telling y’all need to listen and read these reviews. Lee mas

This apartment is a perfect fit for anyone who’s looking for a safe area to live in!

I’m extremely frustrated with the poor maintenance services here. I submitted a maintenance request over a month ago, and despite follow-up calls and emails, nothing has been done to address the issue. The complete lack of responsiveness and communication is unacceptable. It’s clear that resident concerns are not a priority.

Given this ongoing neglect, I would not recommend anyone to live here. The inconvenience and lack of accountability are not worth it, and I expected far better service... ESPECIALLY with the amount in rent I’m paying. Lee mas

Living here about 2.5 years now have been one of the most stressful times of my life since moving here; especially when dealing with maintenance, the leasing office staff, and of course corporate. Everyone loves to give you the run around and claim they will handle the concern at hand, but of course lies at the end.

For the last couple of years I have been back and forth with hurdles of not having work orders done or done properly at all.
My apartment unit have been out of air for months and... work orders have been placed, but do you think I was compensated or either addressed. What sucks the most is that I found out that I was not the only one dealing with this issue.

Every time I called the leasing office, it is always the same thing, we will send over maintenance, maintenance never shows of course. I have put in work orders for pest control for spiders, water bugs,etc; but do you think they send out a person to handle the issues, Absolutely not!! At this point I am done with Killian Lakes Apartment and Townhomes; because apparently the people here are only here for a check and not the wellbeing of other human beings.

I am a public servant(Police Officer) that also qualifies for the discount special that they offer for those who serve in public service or military; I have been without the discount for the years since I lived here. I have asked the property manager on multiple attempts to addressed the matter, and it is always " I will get back with you, or she is out of the office at the moment". I mean inflation is up everyone is hurting and they are spiking the prices monthly. I feel like living here is honestly the Survival of the Fittest".

At this point what is the point of living here or even asking me to refer other people if you are not going to stand on the promise you give.

Nothing but Lies and False Hope since I lived here!!!! Lee mas

These use to be nice apartments but they let anyone move in. The noise level is horrible and yes I’ve said something. The rent goes up high every year and I was told it would go up $15-$20 that’s not the case. Then maintenance is horrible I’ve called several times about a beeping noise going off in the maintenance closet that it’s loud in my daughter room and I can hear it in my apartment. It’s been going off for weeks and still haven’t been fixed. You try to be nice when you call and manager... likes to write under comments about talk to them or they didn’t know well they do know. So when you read everyone complaints they know they just don’t handle it. I won’t be here long at all. Don’t move here Lee mas