The Hollows Apartamentos

Neighborhood is not safe move somewhere else. Overpriced for subpar living.

They never respond to emails until the last minute and then you have to wait a day later to even get a response back. My sister and I have been emailing and have had to run through hoops to send information and it’s still not good enough. Having second thoughts.

Please take in consideration that you get what you pay for. Management could improve and maintenance but after all I haven’t had any major problems at all. Your neighbors might smoke weed for play loud music while pulling up. If you’re fine with that, go ahead and move in!

In June 2021, the apartment complexes website went down so we were forced to pay our rent via money order, then that same weekend rent is due, the dropbox magically gets stolen. We were given 60 days after the lockbox was stolen to get our refund from moneygram, and we didn’t receive it in that time frame and was forced to pay double rent for the month of August. This set us behind on other bills that we have to pay, and there was a management change atleast 3 times from the date that we moved... into the complex in November. Note, I am veteran with full benefits, so they should know that my rent at the very least is always going to be paid. We contacted corporate and corporate never contacted us back, we were forced to physically go to the office. Also, when the Dropbox was stolen, the office was still closed because of Covid. So the only way for us to pay the rent, literally was stolen, and we lost out on that months rent. Another issue we had was upon moving in, we weren’t allowed to view the apartments in person, and when we moved in we had around 10 issues with the apartment right off the bat. The maintenance were cool, but I could tell management was getting annoyed with us. The apartment complex might also be roach infested if I had to speak on that as well. They’ve recently conducted renovations in the apartments, and the workers leave your doors wide open to the elements so everybody can see in your apartment and let bugs in. All in all, it’s a bad apartment complex and needs a lot of work. Lee mas

We have been living here going on 3 years and the apartments are affordable. Not too much complaints since moving here, but just this year we have a rat problem. Pest control was fast about coming out about it but they are still here. My neighbor also complained about having rats. Never had this problem until a couple of weeks ago. The location is convenient , close to a lot of food places and the Dutch shopping mall (that no one really goes to), dollar tree, and riverbanks zoo is about 5-7... minutes away. The apartments could definitely use an upgrade. One thing i don't like is that the washer/dryer room is on the patio. There has been times when i wanted to wash clothes at night but scared of what animals might be lurking, aka raccoons! We also had this problem where we could hear raccoons in the ceiling. Complained about it many times. Took a very long time for a response. I don't hear them anymore so I gues someone from wildlife came out. There are new maintenance men and I honestly don't think they are properly trained on some of the things that need fixing. You hear sirens 24/7, all day everyday. Peking sometimes SUCK. Apartments are spacious. Good for a 1st time apartment renter. The rent goes up every year tho. Looking to move soon. Lee mas