The Grand at Carolina Forest Apartamentos

I moved in three weeks ago, and for the price, everything is good. It’s truly great if you have the right roommates and the right room. The community offers plenty of relaxing views, including lakes, swimming pools, a gym, kids' area, and a dog area, all of which are included in the rent, which is fantastic.

The staff at The Grand has been nothing less than the most compassionate and capable individuals I have ever worked with. I feel safe here, and I'm eternally grateful to be a part of this community.

I am excited to have a great manager, front desk receptionists as well as wonderful maintenance staff. I am recently overwhelmed with the positive efforts of the staff.

Not even sure were to start on this one but I am pretty sure they are not a legit company. on top of everything not working or breaking and falling apart all the time they will blame you for THEIR cheap build quality and upon move out slap you with massive fines. They have very shady business practices and are definitely hiding behind a cheap "friendly" façade that quickly fades away after you move in. PLEASE HEAD MY WARNING. YOUR WALLET AND STRESS LEVELS WILL THANK ME!

This apartment complex sucks. My roomate and I were very excited to move in on the move in day. Well, when we got to the apartment on that day... the leasing staff did not even have our keys/info ready for us to move in. We waited about an hour for them to get our information together, which should have already been completed, before we could even begin moving in. After waiting, we got to see our apartment for the first time. We were horrified when we were allowed to go in. The apartment was... trashed, and they did not have anyone come clean before we got there. There were dirt and blood on the walls. There were also several holes in the wall. Our locks did not work on any of our doors. They replaced several window blinds. They also had to completely replace my roommates door because it had a huge hole in the middle of it. None of our appliances worked and they took forever to come and repair them. They had the painters in the apartment while we were moving in trying to cover the walls. The apartment reaked of the scent marijuana and they did nothing to try and fix it. The scent was so bad that we asked to be relocated to a new apartment and they told us no, we needed to deal with it. Our AC has also gone out several times and they take forever to come and fix it. One time in August, it was a Monday and it was 90 degrees outside. Our AC was broken and I sent in a work order. It was almost 100 degrees in our apartment. I called the office and told them it was an emergency, that we needed AC, but they said that I needed to be patient and maybe try to take a walk instead of just sitting in my apartment. I was infuriated, as it was so hot and we were being neglected. Also, they gave us the wrong mail box key and we could not accsess our mail. Well, they tried to give us a new key but they kept cutting the wrong ones. It took them 3 tries to get us our correct keys. They also claim that their amenities like the gym and computer lab are available for residents 24 hours a day, which is a lie. It is never open, and the printers in the computer lab never have ink or paper. The staff gets mad when you ask them to replace it for you. They also advertise that this is a safe, gated community but that is also far from the truth. The gates are ALWAYS broken and they never fix them. Anyone can get into the apartment, so it is in face not gated or safe for the residents. Lee mas