13/7/20
Misleading & Unprofessional
I completed an application online and as I was finalizing the application a time clock appeared which was counting down the amount of time I had left to complete the application and pay the fee so that the apartment chosen would be placed on hold. I completed the application and paid both the application fee and a “faithful hold” fee. It was my belief that the apartment was being placed on hold. I followed up with the Property office to verify that the apartment was available and that they... received my application. Long story short for the next week I called back to check on the status of my application and was informed that I should have received a call by now and that I would be contacted later that day. To no avail no one contacted me, so I went by the office and was told that my application had still not been reviewed after a week and that applicants with no conditions were considered first. I have never been rejected for any apartment or any line of credit, so I find it strange that Management stated that it must have related to credit when she hasn’t reviewed the application. Please do not waste your time with this property. They have apartments listed and they may not even be available and/or the system misleads you to think that by paying the “faithful fee” that the apartment will be placed on hold, which is NOT true.
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