24/1/24
Not great, but not terrible
I've lived at the Willows for around 6-7 months now. The office staff are always friendly and willing to help, however, whenever something needs fixing in my apartment I already know it is going to take anywhere from a few weeks to months to get it fixed. My rent is ridiculous, and yet I haven't had a bedroom light since November (it is now the end of January). If you need something fixed, you have to continuously call the office (if you don't, simply putting in a service request is not enough... and it will not get acknowledged). I have also noticed that the water has a certain smell to it (sort of like onions). Overall, though, I do feel safe in the community and they are continuously trying to improve the complex.
Reseña de Apartments.com
2 personas encontraron esto útil
Administrador de la propiedad en Willows at Fort Mill respondió a esta revisión
Hi there. We sincerely apologize for the inconveniences you've experienced. We've recently transitioned in as new management, and we look forward to the exciting changes ahead. We're unable to verify you as a current resident via your username, and... we cannot reach out to you to better address your concerns. At your convenience, please reach out to us at the office so we can better assist you.
