6/7/23
Fair starter apartment
summary: Fair starter apartment. They need to change pest control companies and have apartments ready for showings when listed as available.
Pros
1. I felt safe here. We have police officers that live here. No real crime. there has been little reports of items in people's cars going missing but it was because they didn't lock their doors/ take proper precautions.
2. Neighbors were extremely nice and welcoming.
3. Management implemented I want to say 48 hours or 72 hrs response when it comes to... responding to maintenance issues.
4. Maintenance is friendly. The front desk woman, I think her name is Kimberly is very nice, professional and welcoming.
5. Pet friendly.
6. They send out emails to our little community about different changes, reminders etc
7. Landscaping/ Maintenance do their best to keep the grounds clean but it's really up to the residents to clean up after themselves. I have seen lots of residents throw their trash where it doesn't belong, failing to pick up after their pet, kids dropping food outside etc
Cons
1. In the 20 mins I spent on the initial walk through in the apartment, the light fixture in the kitchen fell... and almost fell on me. I went to the office and was told maintenance won't come until Monday (it was a Saturday) because it wasn't considered an emergency. So I couldn't use my kitchen.
2. My apartment was infested with roaches. I didn't know this until my 1st night. I didn't see any signs of an infestation during the daylight. However, once I started treating my apartment, whoever was in there before me I could tell treated it for roaches.
3. Maintenance came and fixed the light fixture that Monday and took accountability that it was incorrectly installed by a new employee. I was also told they would treat the infestation.
4. The roaches in my apartment didn't seem to respond to their pest control treatment. Other tenants have confirmed this for their buildings/apartments. However, pest control did come every week for a month. Ultimately, my neighbor and I worked together on our apartments to rid the issue ourselves with the products we bought. Took 4 months for me to completely rid the infestation in my apartment.
5. I have a personal pet peeve of both being able to see exactly which apartment I will be moving into. I also understand why some places don't allow this but don't list an apartment as available if it is not immediately ready for showing.
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