7/12/23
There are better places out there!
This place has so many car break ins, beware and they choose to do nothing about it except send an email saying to hide your pearls. There are so many other communities that provide other services like: gated community, Night Guard, don't expect those luxuries here. Yet, you will pay more than the places that do offer those same features in the surrounding areas. The traffic is horrible in the morning, as it takes me almost 1 hour to get to the I26 exit which is only 2 miles away. You would... think my key fob would be programmed correctly upon my first day, but I haven't been able to use the gym in the almost 2 years I've been there. I will take my own trash, I don't need you to charge me $30 plus another $10 for the community trash. Really? So not worth it. They don't deserve the rents they are charging. I laughed from excitement to be leaving soon once they gave me the renewal letter. Never would I pay that much for that small apartment. God Bless
Reseña de Apartments.com
Administrador de la propiedad en The Mason respondió a esta revisión
Thank you for sharing your concerns. The comfort and satisfaction of our residents are important to us, and we regret that you don't feel more at ease in our community. We want you to know that we do have a courtesy officer onsite and regular patrols... in our neighborhood to help maintain a peaceful environment. We welcome the opportunity to discuss your concerns directly and ask that you please email us at mason@alapts.com. Additionally, if you stop by our office, we will be happy to reprogram your key fob so you can use the gym.