Glenbrook Apartments

I can’t express enough DO NOT MOVE HERE. Extremely overpriced for the quality. I have lived in 4 different apartment complexes and this is by far the worst. They worry about everything except what they need to be worried about. They spend time and money remodeling and landscaping the outside while the inside is outdated. The trash piles up every week and leaves a trail at the dumpster. Bugs are everywhere including breezeways and inside the homes. I’ve never had the problems I have here,... elsewhere. There’s no parking EVER and if there is, you have to walk a mile to your unit. There are Karen’s ALL OVER this complex so be aware of that too! Lee mas

There a Nightmare! They simply Do Not Care about anything but money! Love late fees and padding charges finding anything to get your last dollar even during Covid there greed is disturbing as are they! Don’t walk run run away!

Glenbrook provides solutions to problems within the home and technical failures in your department, of course they do not cover these expenses, they discount it at the end of the month, the office staff tends to be racist towards people of other nationalities, they are derogatory among other characteristics Although They have dog parks in all the green areas of their buildings. It has dog poop. , very unpleasant topic, the entrance to the place is not safe since anyone can enter and its gates... are damaged very often throughout the year, they do not have their precautions for the cold and snowy season. Their prices are high due to the lack that they have as a residence. There is never parking and if you pay for a private one, keep in mind that another will take the place you pay for. I lived there for three years and moved very close to a house where I pay the same with more comfort and better services. I do not recommend it. Lee mas

I lived here from 2021 to 2023 starting, this is the worst management after you leave the apartment, they will charge for making their apartment new, and charges are heavy for minor wear and tear. They charged for all new Blinds approx $400, and cleaning the bathroom, dishwasher, etc approx $200. and the pool band charges $200. They will charge you to renew all the things after you leave the apartment. Be ready to pay after you leave with approx $800 plus. This is insane! I am regretting to... stay here. The apartment built quality is very poor. Only the location is good. The pictures are for the minor damages they charged the full amount for a new replacement. If you are moving here then take 1000 pictures and send them to management even a minor marking or dent will be charged to you after you leave. Never come to this apartment or never recommend anyone, please.
Lee mas

Don’t live here. Listen, you’re gonna be tempted because the location is great and the apartments look nice at first glance but just trust me. Here’s a list.

1- I paid to live in a gated community but the gates worked maybe half the time.

2- They towed my car. I had just bought the car less than a week ago and they towed it because I had not updated the information with their office… which was completely closed due to COVID (as were the amenities for months after everything else had reopened).... Also apparently now they’ve just decided to not open the office on Sundays.

3- My hot water went out 3x within 6 weeks. They have an emergency maintenance worker that lives over an hour away. The last time it happened, I called the emergency line multiple times and was told someone was on their way but it was 10 hours before anyone showed up.

4- My cat sitter texted me while I was on vacation telling me I had a cockroach problem. I immediately called them and was told I would have to move everything out of all my cabinets, put them on a bed, cover it with a towel, remove my pet, and pay $250 for them to come treat it. I refused saying that my apartment was clean and there was no way I was at fault for this. I had to force them to investigate the cause and surprise, it was a crack in the wall behind my fridge.

5- The cockroaches probably came from the dumpster that is not emptied anywhere near often enough, despite them starting to charge more for trash based on how many people lived in your apartment.

6- I moved out on January 8th. I received my walk through statement dated from January 17th stating all the nitpick things they were charging me for and it showed that I owed them $60ish dollars. Every apartment does this so I was happy to just pay it and move on. 3 weeks later they tell me they have added $220 because they’ve suddenly decided that they need to replace the carpet. They told me that it was brand new right before I moved in so it shouldn’t need to be changed again already (I lived there for almost 3 years. I do have a cat which I paid a couple hundred dollars for his deposit and he never peed anywhere but his litter box). I told them that I have no idea what happened in that apartment in the 3 weeks between me moving out and them deciding to try and charge me more money. This is still an ongoing fight. Lee mas