MAA Monthaven Park Apartamentos

The staff at the apartments was always great to deal with, but management does not communicate well and makes it very hard to navigate the payment process. I would not recommend renting from them if you do not like late fees, because it seems all of their policies are designed to make it hard for you to avoid them. I had two separate issues involving payments, one was trying to submit an online payment once I had gone past due, the other was a closeout fee that I missed an email and did not... realize that I owed. During both instances the communication from management was absent, they were unbothered by my circumstance and were glad to take fees and give me negative marks on my credit rather than make any attempt to help me in either circumstance. The local folks, while nice were unable to bend the management's policies.

As for the apartments themselves, I enjoyed my time there. Safe enough, plenty of kids running around playing, and the amenities were nice, although they were sometimes in disrepair. Lee mas

Roaches are here and the pest control sucks at getting rid of them.

While I like how the property looks I'm very unhappy with several items i.e.: dog crap all over the grass when the dog poop bin is 10ft away, proper lighting is still a factor and the major issue for me is I can hear every flipping foot step the renter above me takes and it's VERY frustrating when you are trying to relax!!!

Love my apartment and always feel safe. Repairs are made quickly and right the first time. Grounds are kept up.

The maintinence people are nice and are always courteous. Same for the office. If you tell them a concern they fox it immediately.