Amberleigh Bluff Apartamentos

The place is ran very poorly. Grounds are not maintained. Grill/pool/community areas are a disaster and disgusting always. Water bill is ran by an italian mafia extorting you and you need a double PhD in nuclear physics and rocket propulsion to figure out where they come up with the number. The front office does not care at all about your issues. They just try and pacify and get you out the door with 0 resolutions. It's almost like they get a commission on prices or money comes out of their... pocket to help you with things. Apartments inside are outdated, broken appliances, non existent maintenance where everything is always "on backorder". Lee mas

Please read this and BEWARE. I desperately wish that someone would have warned me to stay away from this place. We were in a time crunch and needed to find somewhere within our window of availability, but I wish we had just lived in a hotel until a better apartment was available instead of being stuck with the unit we got. Our issues with this complex started in the very first week. It took eight days and multiple trips to the office before a maintenance request to fix our dryer was taken care... of. The following weekend, we found mold and mildew in and around all of the air vents in our unit. The complex had them professionally treated, but did not replace the air vents as was suggested. When the mildew returned and I notified the office, their solution was not to treat them again or replace the vents, but to spray paint over it. I asked for the vents to be replaced five times and we had to threaten legal action before the property manager finally came to look at them and determined they should be replaced. The exhaust fans in our bathrooms barely worked and they did not cut down on any excess moisture while showering, so we had to run a desk fan and keep the door open to ensure we didn’t get mold and mildew again. We were told we would be receiving and signed the lease for an “updated” unit and all that entailed was granite countertops and pendant lights. All of our appliances were over ten years old- our dryer took FOUR cycles to get a single load of clothes dry, even after the inside and outside vents had been cleared. The windows have no insulation so they have to be wiped down every morning or else you’ll have standing water and, you guessed it, mold on your windows. This place is NOT WORTH THE PRICE. But hey, at least you’ll get your security deposit back, right? Nope! Even if you clean the unit to their new high standards, which is essentially you flipping the unit for the next tenant, you’ll still get less than a quarter of your security deposit back because your utilities are billed two months after month end! I would much rather have the peace of mind that I’m breathing clean air and not being exposed to mold than to have granite countertops. Amberleigh Bluff was an absolute nightmare. They’ll overcharge you for a “updated” unit because they are taking advantage of availability issues and allow you to live in a health hazard of an apartment without offering helpful solutions no matter how many times you bring those issues to their attention. Lee mas

The apartments used to be very a good place but not anymore. The new management increased the rent significantly and added a ton of random fees. We ended up leaving our apartment here because of an annoyingly loud neighbor and poor management who could not keep their promise to find a solution for us. Had to pay more than $2500 too because we had to break our lease. Do your research and go rent somewhere else where the management cares about your life quality too not just money.

Really enjoy living here so far. Quiet neighborhood but close to everything in the cedar bluff area. I recommend

Everything you need is close by. Although the apartments are close to kingston pike and the interstate the area is really quiet. We first moved in right as covid shut everything down so we didn't really get the chance to meet the old Maintenance before the new company took over. However I will say from talking with neighbors that the new maintenance with this new company has been great so far. I do notice that the grassy areas and pet stations are way more upkept than before. The only need for... actual maintenance in our apartment was a month or so before we moved out. Our a/c was clogged and th technician was polite. He cleaned up the little bit of mess that was made around the closet and made sure to explain to us what all he did after completing the work. I am having trouble remembering his name but very thankful he drove an hour to help with the a/c late that night. The amenities could use some upgrades. I did notice that the management has started this process so I won't go much into much detail other than the fitness center really could use some upgrading. The machines are outdated, the treadmills are a hit or miss when wanting to work. The business center area is only a small desk area with two chairs. The outside grills near the pool are in desperate need of an upgrade too.Every encounter I had with the office staff was good. Everyone is friendly& very helpful. Usually had to wait a moment for other people to leave because there was only one person working the office on the weekends when we were able to stop by. The only complaint I really have or more of a suggestion is for the manager. She let's her pit bull (agressive breed not allowed) run amok. The dog is almost always running around not on a leash. When we would be outside as soon as we saw this happening we would avoid the direction they were in because I was afraid my children would be attacked.This is very unprofessional to me and left sort of a bad taste in my mouth towards the end of our lease. The overall condition of the apartment and buildings are great. The kitchens could use some updating. This is personal opinion because I hate glass top stoves, some love them. Outside they were painting the buildings and it was looking nice. Overall this is a great complex. It is quite safe and well maintained . If we could have afforded to stay we would have. Lee mas