Heritage Lake Apartments

This property is a joke. Spider webs and bugs crawling everywhere, even after multiple requests to maintenance to have pest control come. If you feel comfortable walking through a forest of cobwebs and 4-7 brown recluses anytime you need to come or go to your apartment (as well inside sleeping with you) this place is your new home. If that doesn't sound like you stay away. No Elevators, mailbox broken, packages stolen, not to mention a management office that is literally never opened, keeps... their doors locked (with their "complimentary refreshments" inside with them) and is wildly inflexible and unaccommodating. Literally nothing good you can say about this place. Do yourself a favor, keep looking. Lee mas

These apartments are wonderful to live in. I have lived here for almost 2 1/2 years and have had no issues at all. The office staff has always been very professional and happy to assist me when I needed them. The maintenance crew is absolutely amazing. They get your work requests taken care the same day and sometimes within a few hours of putting in the request. The grounds are kept up and are always looking Beautiful. It is very peaceful here and the people that live here in the community are... very friendly and welcoming. It has Beautiful views and is close to pretty much anything you need. I definitely recommend these apartments. These are the best Apartments I have lived in by far and I have lived in quite a few. Lee mas

I have lived here for 8 yrs., This complex has such an eye catching personality! Beautiful landscaping, very well maintained. Apartments are spacious and well designed.
Excellent location close to everything however located away from all the hustle and bustle. The Staff is very attentive and accommodating....Maintenance team is spot on when submitting a work order. Pet friendly!

We’ve lived here for over 2 years and have never had issues. Our apartment faces lovely woods so our balcony is so peaceful. It’s very quiet, we genuinely hardly ever hear our neighbors. The maintenance staff is friendly and punctual the couple times we’ve had them out for minor things. The area is highly convenient with anything I need less than 5-10 min away. I recommend living here to anyone.

My husband and I moved here a year ago and chose to rent at this location because the elementary school in this location is the best rated in all of Knoxville. We are so happy here, the apartments are very nice and well taken care of. The maintenance staff are very helpful and responsive (they also wave every time we pass them). The front office staff are helpful and professional. The pool is an amazing perk! We are former homeowners and we were not looking forward to being in a smaller... apartment but the perks of living here have far outweighed those concerns.
The buildings were built very well. We almost never hear any of our neighbors, the walls are basically sound proof! Walking by the lake is peaceful. The residents are all very pleasant.
The only thing I could suggest is maybe updating the playground at some point, but really the fact that they even have one is pretty awesome!
I highly recommend calling this place home! Lee mas