Legends at Oak Grove Apartamentos

Long story short it took about a month for us to get our carpet replaced for an issue they were aware of because a their previous team member lived in the unit prior to me moving in... Flash forward to about the third staff change in the office … I go in to discuss I would not be renewing and the steps I needed to take to avoid charges at move out. Actually, I went in to discuss my concerns about three times with the current Assistant because I had a weary feeling about what the process would... look like based on my move in experience. My main concern were the walls in my apartment because I have a 1 year old who frequently uses the walls as her support. Even up until the weekend of my move out I still was trying to take care of the issue on all occasions we’re advised not to worry about it, just for the staff to charge me $450 for a full paint. I wouldn’t won’t my worst enemy to live in these apartments. The customer service is the poorest , from beginning to end.

Furthermore I requested to speak with a regional and the Assistant told me her could resend pictures and at this time will not return my calls or reply to my email. Lee mas

Everything is broken security gate, dog park, kids play area ect...didnt change our air filter for over a year and caused unit to freeze as well as get our family sick. Management staff are unappreciative of their Tennant's and there is dog poop everywhere!!!

We are new residents to Legends, but have been very impressed with the new property manager (new since the end of July). She is a hard worker and is trying to get things taken care of around the property to make it better for all residents. We are happy to be living here.

Imagine having mold growing on planted pots, behind pictures , in toilet bowls , all over the windows… having a mold test done and having 3 types of high level molds showing on results! Then having them refuse to let you break your lease and having to pay them 2700$ this place SUCKS!!! stay away

I would give it 0 stars if I could. Worst place to live in Knoxville! Expect to overpay. They will never calculate your bill correctly. They will over charge you & raise your rent every chance they get. Management is horrible & new manager is always worse than the last. They messed up my Conservice bill by $4,000 & now refuse to fix it or answer my emails. The parent company refuses to do anything either. Save yourself the hassle & find a better place to rent.