2/5/24
Been living here for 3 years with no AC
I have been staying here for 3 years… and you get what you get living in the cheapest apartment in Knoxville …. But I have been with out AC for YEARS and I keep calling and putting work orders in. They send someone out the next day, and every single time they say “you need a new unit, I can’t fix it” then they leave .. and I’ll call back in a week and be like “hey what’s going on? “ and they tell me I don’t have a work order it’s been completed. So they put another one in and it’s the same cycle... over and over again . Even when I tell them what the maintenance tells me .
Reseña de Apartments.com
7 personas encontraron esto útil
Administrador de la propiedad en The District respondió a esta revisión
I would like to take the opportunity to apologize for the service you have received from our team in the past. I do see that we had a HVAC vendor out to your unit yesterday and he has determined that you will need a total unit replacement. We should... receive a quote from him this afternoon. We are under new management and you have my word that this unit will be replaced quickly! Please feel free to reach out to me at 865-693-2932 with any further questions or concerns.