22/9/21
Security Gates not Function for 4+ months!!
Do not move here if you want functional security gates!! They continue to be nonfunctional, and it is ALWAYS out of the staff’s control to get them fixed in a timely manner. The gate has been broken for FOUR MONTHS. A staff member has stated to me and my husband, “The gate doesn’t keep unwanted visitors out”. What faulty logic and poor customer service. My seatbelt doesn’t always keep me from flying through the windshield, but I’m going to wear it to decrease the likelihood because it concerns... my safety. When you pay a higher rent to live in a gated community, as opposed to other options on the island, the security gates should work and be made a priority!!
Reseña de Apartments.com
2 personas encontraron esto útil
Administrador de la propiedad en Island Park/Harbor Town Square respondió a esta revisión
Thank you for taking the time to voice your concerns. Please reach out to us at (901) 523-7900 to further discuss this. Thank you and we hope to hear from you promptly and reach a solution.