Riverset Apartments

Gauvin gave me a tour and he was great. He was very helpful and easy going. The apartments are beautiful with a lot to offer and the neighborhood seems nice.

The move in process was awful! Our unit was absolutely filthy. Everything is always breaking. Maintenance can’t seem to fix anything. All they do is patch things up rather than actually fixing the problem. When you tell them about an issue, they basically call you a liar and that there’s nothing wrong. There’s paint hanging off the outside of the buildings. We used to have security patrolling at night but that went away. A gate does not stop break in’s. They make you pay monthly for pest control... but they never come spray. I have never had an experience quite like this. When my lease is up, we’re gone! For this amount of money per month, customer service should be top notch. Unfortunately, it’s not. Lee mas

My apartment was broken into twice. Two of my neighbors had their door kicked down. One neighbor had a car stolen and it’s normal for break ins. Memphis police can’t stand them because they neglect to put up cameras or fences. Trust me please don’t make the same mistake I made. Also no matter how many times you get broken into, you still have to pay transfer fees

Poorly maintained, roaches and flying ants take over your apartment.

Price per square foot for downtown area is very good. Maintenance staff is quick and responsive.

Only downside is the front office staff. Not sure what they do all day, but they're largely unresponsive. They manage a very large apartment complex but dont seem able to use technology to their full advantage.

After you move-in (if you're able to get a response from them), you'll probably never hear from them again