The Park at Forest Hill Apartamentos

Here's what you can look forward to after moving in:

- Random fees and charges that don't get explained
- Forced into using one internet provider than cannot provide speeds faster than 5mbps (I'm an IT enthusiast, trust me)
- A/C problems that don't get addressed until days, if not weeks later
- An almost entirely unresponsive front office that will quite literally berate and laugh AT you
- If your apartment floods like mine, you can expect a 16-hour response time, even with ankle-deep water... in your kitchen

This place is quite literally EVERYTHING that is wrong with renting an apartment today. PLEASE heed this warning - search elsewhere Lee mas

When I first moved in several years ago, it was great. It was a gated complex on a golf course, but now... The dumpsters get emptied once a week, if that frequently. There's also a clause in your lease that they'll charge you $50 per instance you leave trash outside your door (they don't want to invite pests). So your options are to hoard your trash, toss it into the piles of bags next to the dumpsters or get fined. All of which are unsanitary and asking for pests. Unless you have an emergency... maintenance issue, it will never get fixed-only marked complete. The gates haven't worked in about 5 years and neither has the key card entry for the mail room. Parking lots and walkways are poorly lit, so many residents have put up their own cameras at their doors to monitor their safety. Lee mas

I lived in a 1 bed/1bath between September 2019-October 2020. My apartment got broken into within the first 3 weeks of living there and the office couldn’t care less. The 1bd apartments are sandwiched in between the 2bd apartments and the walls are paper thin, so you hear everything going on. Your front door opens to a shared “front porch” and because everybody walks by it, you can never open your windows, because you’ll never have privacy. I killed about 5-10 cockroaches a day. I’m pretty sure... most of neighbors were drug dealers because the area always smelled like p*t and they never left their apartments. Worst apartment I’ve ever had. Don’t let the allure of living on a golf course fool you. Lee mas

To start, the leasing staff seem cool when you approach them and start the process but they are liars! They lied about the apartments being newly renovated and clean. The managers have bad attitudes and poor customer service and don’t want to give you refunds when THEY are at fault. I went through the process of renting my first apartment ever and i am a nurse that works all day 5 days a week yet i did everything quickly paid everything as soon as they told me and returned all documentation... needed as soon as next day. They took 2 weeks to verify my employment which pushed my move in date back so once i finally made it to move in day. i paid my deposit signed the lease electronically and very quickly might i add due to them trying to close the office at 5 and i had just got off work to make it on time. It was a friday. I got the keys and then they closed the office and left. I went to the apartment and it was a complete mess. it was trash left on the countertop, black stains on the counter, brown dirt grease stains on cabinets, carpet had red stains, and full dust on the ceiling that (literally from one side to the next), cabinets and draws were broken and hanging in kitchen and bathroom, paint spots on every wall and cabinet, wood flooring was torn, door hinges messed up, dents in wall, outlets not completely in the wall, sink dirty, base of tub dirty, smelled like smoke, i could go on and on. NOTHING about the apartment was renovated! the person who lived in it before me got evicted and once she left all they did was attempt to clean the carpet and it was STILL stained and dirty. I never moved in! I was told to come back to office monday and let them know what i didn’t like. I returned monday with proof of everything and to ask for a new apartment or i’d let them take a week to renovate it. they saw it all and acted surprised but couldn’t do anything i asked so i returned the keys and they told me they’d charge me for the weekend i had the keys and may not give all my money back. I called the apartment management company and they said they’d mail me a check for $756 when i lost out on $1400! i still have not received a check! THIS PLACE IS TERRIBLE FROM THE APARTMENTS THEMSELVES ALL THE WAY TO MANAGEMENT. DO NOT WASTE YOUR MONEY OR TIME!!!! Lee mas

You know an apartment is not good when its says it has 5 stars, with many negative reviews. I will not be renewing my lease, as the office cant seem to keep its paperwork in order. When I first went to sign my lease, the guy who had been helping me no longer worked there. The office thought we had already moved in, so no one called us to continue the process. I have two dogs, which are on the lease, and now they are accusing me of not paying the pet deposit. They are also saying my Lab mix is a... restricted breed, so why wasn't that brought up upon signing the original lease. (Keep in mind this is my second year living here)
There is a roach problem, and the trash piles up and overflows the dumpsters. Even trying to get everything sorted out, the office will not answer my calls.
The maintenance guys are super nice, and seem to be quick about any problems. Lee mas