The Vue at Claudette Townhomes & Apartments

I currently live in these apartments! I literally had no complaints about these apartments. The neighborhood is nice! It's quiet! There are stores that are a pretty distance away. My job is closer so it is easier to get to work! Literally NO COMPLAINTS! That was until May of this year! My AC went out and I put in a maintenance order. After that, I have been giving continuous lies and excuses! Every week throughout June, I put in countless maintenance orders and still have not gotten my AC fixed!... I have even emailed and STILL nothing! It is now July 9th! My very first maintenance order was put in on May 29th! They have shown me that they absolutely refuse to send someone to fix my AC. Plz, do NOT rent here unless you want to deal with the same issue! Something breaking and having to wait MONTHS for it to be fixed. For how much I pay for rent and always paying rent EARLY each month for the past year…there is no reason or excuse that you could possibly give me that will explain why my AC hasn't been fixed yet after a MONTH! I am currently working on finding a lawyer to sue and finding a new place. Do not rent here if you don't want this type of headache! Lee mas

The customer service is very bad, and the office doesn’t respond to the customers emergency needs within time at all. I have no ice and the house is very hot, so I had to live in a hotel for a whole month while still paying for the house rent. Matter fact, there’s no water on every Wednesday!!

These apartments suck . I moved in March 2023. And no one has come to fix my light in my kitchen , I don't have a key to my own back door, when it rains moisture comes in from the ground and leak inside my bedroom, causing a mildew smell. I haven't been able to cook properly or use my kitchen because of the lighting. I keep making request for people to come out, but every time I go to the office it's either no one in there, no one answers the phone or it's a new manager in office. I refuse to... live here another year. The security rides around in the go cart smoking cigarettes and drinking. The security gate doesn't work so any and everyone can come in the apartments. The laundry center door is always locked. The pool not open, one of the main reasons I moved here. I just don't feel like these apartments care for their residents and it's shameful, disgusting and quite unethical. Lee mas

Just moved in last month. Very nice people in the office.
They helped me and my daughter alot.

I was moving from out of state to attend college at the University of Memphis. The Vue at Claudette office confirmed with me that my mother could co-sign for me without having to be physically present at the office. I went down with plans to stay there thinking everything is set. Once I arrive at the office in person, they only then inform me that they were mistaken, she would have to be there in person. They wouldn't even take a notarized copy. How do they expect college freshman moving from... out-of-state to stay there? It cost me a lot of money having to stay in a hotel until I could get approved for another property. It affected my entire budget for the semester and they dropped all communication once it was clear my mother could not come to Memphis to sign. Lee mas