Provenza at Park Place Apartamentos

DO NOT MOVE HERE. I’d give 0 stars if I could. The old management were lovely, kind, and helpful. The new management is cold and refuses to take responsibility for their mistakes or anything at all, truly. The manager, Lauren, is particularly unkind. I was personally blamed by Lauren for a hole in our ceiling that was leaking water not being fixed. She lied to my husband about things that I supposedly said and did. The way she responds and speaks to people is so unprofessional. My husband has... received very unprofessional emails and responses from her. The new management has ruined the experience of living here. Overpriced apartments with incompetent management. There’s dog poop everywhere, my child can’t even walk in the grass without stepping in it. Many people do not leash their dogs here and nothing is done about it. Parking is a MESS. Trash service is lazy and unreliable. There have been WAY too many times management has had to enter the units here - and sometimes without proper notice. Also, several of their photos online are fake. But despite all of those negative things about living here, it’s the management that takes the cake for making it unbearable. We are breaking our lease because we do not enjoy living here. Please do yourself a favor and stay away from this place, at least until Lauren and ZRS Management have left. There are so many nicer places to live in this area, take your money and family to one of them instead. Lee mas

Built poorly, cracks in the wall parking to high and far away from unit. Valet trash 25 a month. Walk ways are full of stains from trash. They rarely pressure wash. Since the new company has taken over there are extra fees added on to the rent.. The new water company is extremely high.. My first bill was close 150.. The water does not get very hot nor does it stay hot for long. The appliances are cheap. The washing machine is unleveled and tears up your clothing. The walls are thin you can hear... and drop of noise.. The pet fees are too high.. You pay everything over here even if you don't utilize it.. Theres new construction going on daily inwhich I think the high prices and extra fees is helping to fund that.. The apartments aren't worth the money you pay. I will not be renewing next year.. Lee mas