26/5/21
Terrible Management
My initial experience with the management was unwelcoming. I had to contact corporate in order to sign our lease due to biases toward college students and their financial capabilities. From then on, it has been unpleasant. The luxury aspect should be taken loosely. The air conditioning rarely worked and the upkeep of community spaces was poor. They do not care about their residents. The walls are very thin and you can hear everything your neighbors do. Beware of the train that travels multiple... times throughout the day and night. It kept me up at night as well as the proximity to the hospital. The only internet provider is ATT and it was very inconsistent which affected my academics and employment. Finally, they will sneak in charges at the end of your lease if you do not pay attention with ridiculous amounts and reasoning
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Administrador de la propiedad en MAA Charlotte Ave respondió a esta revisión
Hi there, we regret to hear that your experience was anything less than exceptional. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com.... We will respond to your inquiry within 48 business hours. Thank you.