22/8/24
Richland hills apartments
My air was out since 7:00 yesterday kept call in the office and the on-call number no one never answers the phone finally the on-call maintenance guy calls me back and tells me my air being out is not an emergency and I have to wait until Monday morning its 88° in my apartment and I have kids I'm so ready to call channel 4 News up here. Not to mention my refrigerator is leaking water has been for over 6 months no one's never come to fix it
Reseña de Apartments.com
Administrador de la propiedad en Richland Hills Apartments respondió a esta revisión
Hi there,
We thank you and welcome your comments and feedback regarding your experience at Richland Hills Apartments. We apologize that your experience was less than satisfactory; however, PK Management and the property staff have been diligently... working to provide upgrades and renovations and appreciates your patience during this transition.
We'd like to hear more about your experience. Please call our resident relations department at 216-472-1870 ext. 114, so that we can work together to find a solution.
If at any time an issue should arise, please know that the property staff and PK Management are here to assist and provide quality service to all of our residents.
We look forward to any future feedback and appreciate your patience, as we continue to improve our communities.
Thank you - Richland Hills Apartments