Port Royal at Spring Hill Apartamentos

When I moved in three years ago, the place was great. But it has gone downhill. Property manager turns every problem back on resident - either resident caused it or did something else wrong. And she has attitude. Asked four times to have something fixed before it finally was. Several other things have gone unfixed because I got tired of asking. Maintenance is hit or miss. They can't keep maintenance guy. Prices keep going up but you never get a clear figure when lease renews. Use to be a quiet... place but now little kids run around in parking lot from 7 am to 8 pm, with no parental supervision, riding bikes and yelling. Have asked for this to be addressed and nothing happened. I'm afraid a kid is going to get hit by a car one day, possibly by a resident woken up by screaming at 7 am on a Saturday. When lease is up, I'm out of here. Lee mas

My air conditioning has been broken for over a month. It’s been 88+ degrees in my house at night while I am trying to go to sleep. Management doesn’t respond to half of my emails. I know of at like 7 of my neighbors that are going through the exact same thing. These people do not care about their residents! Do not live here.

I’ve been a resident here for four years, and the staff and maintenance crew have always taking such good care of me. It is a safe neighborhood with very little activity at night, and with the way the townhomes are built, I don’t hear neighbor noise. And I love the saltwater pool! It’s been a very good home for us.

We love him!! Our first interaction was with him on a weekend because our washing machine was leaking. He was at our place in less than 15 minutes and figured out the issue quickly and fixed it. We were able to continue to get ready for our week with only a minor delay. Stacy is knowledgeable and polite!! I’d give more than 5 stars if I could!!

As a first time renter, I can say that living at Port Royal has been a wonderful experience. The office folks are quite friendly and easy to deal with as far as getting any business handled. There's also pretty regular community events to attend as well.